What you expect from a home inspection vs. what you receive?
Expectation:
I seriously thought that home inspection was all about the inspector checking a few different things inside a house and generate a report at the end of everything for the client and be done.
Reality:
Solex group and vahn (the home inspector in my case) specifically is a synonym for exceeding expectations. I was there at the property with him when he was inspecting my house and he went over all minute details with me. The report that he wrote in the end was very comprehensive and thorough and gave directions in terms of what is working with the house and what needs to be fixed in the short-term, long term etc. We found great value in his service and it was more sort of an enlightening session for me given my low levels of understanding the various nuances when it comes to buying a house. Vahn was very knowledgeable and his ability to explain this to someone who has no knowledge about houses is worth mentioning. More importantly, he gave us an unbiased view of the house and was clearly not looking out for my best interests.
Vahn's job was not over after handing over the report to us. He continued to answer our questions two months after the inspection date. This is customer service at its best. I don't think anyone will patiently answer your questions after they've submitted their reports as vahn does.
I would highly recommend Solex Group to all my friends and family if they ever needed to do a home inspection prior to buying a property.
- Approximate cost of services:
- $490.00
- Company Response
Thanks for the great review/feedback Vidya. As usual, I'm always available free of charge at any time after the inspection to answer questions or concerns my clients have. Also, the fact that clients can contact me directly 24 hrs/day 7 days/week is a great feature that most other firms cannot match. This is a huge advantage that sets Solex Group apart from other inspection companies.