310 Roof

After getting six estimates, I decided to use 310ROOF because Paul Hutton appeared to understand the difficulties I was having with a severe leak at the front door and water coming into the sunroom on the other side of the house.
The roof was replaced in the summer '09'. Some of the materials were not what Paul and I had agreed upon and as he inspected them, he immediately had the proper materials delivered.
Alex, the lady in charge of the eight men, removed the shingles and replaced the roof. They left no debris on the lawn or driveway. She was very safety conscious and watched as everything was being done. She and her crew did a wonderful job.
Paul inspected the roof several times during the process and spoke to me after the completion of each phase.
Paul & I decided that the eaves should be replaced and he sent another crew who specialized in installing eaves. He came to inspect this work as well. I was very happy this work also.
Paul did not ask for a deposit before the work began but collected the money when the work was completed. I am very happy with all the work that was done.

Work was done well and quickly. 310-Roof employees were helpful and easy to deal with. When the job was done, Paul Hutton was attentive to an issue of a loose piece of metal window-sill overhang and dealt with the matter quickly.

Paul gave me a good quote. Showed up with his crew on time. Completed the work professionally to my satisfaction. Himself looked at all details, guided his workmen throughout the process for quialty and workmenship. Made sure the roof was cleaned after the work and all garbage was taken away. Inspected the complete roof for any problems also installed an additional vent without asking extra payment.

Will definately recommend.

Paul had a good sales pitch about price and quality and made some promises that weren't ever kept. The roof looks like it was done by an infant (see pics), I had TWO SEPARATE incidences of water damage.

They were suddenly too busy to do "warranty work" until it was clear I was going to sue them. They eventually fixed the leak but not the damage that was done by it. The rest of the job looks ridiculous. Roof was done in 2007.

It's very suspicious to see that a couple of "customers" gave them a 10 - obviously the company owners rating themselves under pseudonyms.

I've attached a few pics but once this forum improves i'll be happy to post many more by request.

310-roof was exactly where i wanted to be price wise, BUT i was looking for HOW contracters reacted physically when i asked them 15 important questions about thier company.

Simon from 310-Roof was very professional, polite and the only person who gave me a quote who has a good sense of humour : )

Simon put me at ease about my roofing concerns. He answered all of my questions with ease and confidence ( even a few other questions I didn’t ask anyone else)

My roof was done in no time and the type of shingles he suggested ( GAF/ELK Tinberline Weathered Wood) matched my house to perfection!

Fabulous work, my house looks great and nice price too : )

Thanks Simon and 310-Roof

We hired 310-ROOF to do our shingle roof two years ago, they came right out and were very friendly and reasonable. They were NOT the cheapest company we had quote but felt comfortable with how they answered questions and the work they proposed to do.

Afterwards, we had problems with leaks. The roof above our porch started leaking and destroyed the wood slats underneath.

They also failed to provide us with an invoice that showed we paid for their service. We needed the invoice to show our insurance, and with it's absence they would cancel our policy.

After months of trying to track down the owner that had once been so attentive, we finally got the number of the guy that had 'Vice President' on his card and he forwarded us a bill of sale, we almost lost our insurance coverage.

They never fixed their shoddy job, after it took so long to reach them we didn't want to let them near our house again!

Do yourself a favour, STAY AWAY from this operation!

Looking for a company to rebuild our roof yielded a wide variety of results in terms of price, quality of work and professionalism.

What distinguished Mike's offer from 310-Roof was the good compromise all of those factors. Some of the contractors bids were almost twice as expensive at 310-Roof to perform a job of similar quality with equivalent materials and techniques.

When the time came to do the job, the shingles we requested were in short supplies, but Mike made the necessary arrangements to get the job done at the required time by getting slightly better shingles without charging us extra.

Overall, the new roof looks good and we're satisfied with the result.