Home Improvements Skilled Trades Inc.

Paid to build and waterproof a walk in shower. No flood test performed prior to tiling. Wrong drain used with kerdi tray. Contractor Ashton did not know a kerdi drain must be used with a kerdi tray. It was not waterproofed at all and leaks into basement when used. Inspected it 3 times and they did not know why it was leaking, and only re-siliconed at every visit while we still could not use the shower. On the third visit Ashton brought his father Mario who said it was because the abs was 1.5 and not 2. I paid for multiple contractors and plumbers to assess and they all said it was the waterproofing and not the abs. I looked through my receipts and saw they purchased a kerdi tray. I watched several videos of how to install it, I read through lots of articles and forums, and I called schluter; you must only use a kerdi line drain with a kerdi tray. I told this to home improvements skilled trades inc. They offered to rip it the shower floor and re-do it correctly if I pay for the material again. I said no because I already paid for it all once and they failed. They called me unreasonable and blamed me for providing the drain. I said Im not the contractor getting paid; theyre supposed to tell me the drain would not work and a kerdi line drain must be purchased, not vice versa after several months of investigating it all myself. I requested a refund instead. No response. Havent used the shower in months and have to pay someone else to fix it. DO NOT USE THIS COMPANY.