Our furnace was old so before it broke down, we called around to get informed on furnace installations and obtain quotes to replace the unit when it failed. We met with 4 vendors, one of them being Reliable Home Comfort. Compared to the competition, Reliable is no match! Rob and Rob (known as the A-team!) came to the house to provide a quote - they are technicians and not pure sales people - they know what they are talking about, they've 'been there, done that with furnaces' and they take the time to explain (and in some cases re-explain) the situation and answers to questions. The competitors in all cases were 'sales guys' working on commission who in many cases struggled to answer technical questions.
After Rob and Rob provided the quote, we had a couple other follow-up calls with another Reliable Rob - Rob L. who helped us and was very accomodating and patient and took the time to answer our questions without the sales pitch.
Soon after, our furnace broke down and luckily we had done our research. We called Rob L. in the morning and he re-arranged the A-team's schedule to come and install our furnace. Rob and Rob came back to the house and did the installation. They are great to work with, very professional, layed floor coverings from the front of the house to the basement (a great distance!), and left the furnace room in better condition then when they came! Their work is impeccable - they installed a new humidifier as well as the furnace, used high-quality materials (used aluminium tape unlike the repair company for our old furnace who used duct tape!). Rob and Rob have a true passion for the work that they do, and this comes across in how they execute the job. It was a real pleasure working with them!
They have great prices, great warranties, and most importantly great service! They process OPA discounts quickly, as well!
I highly recommend Reliable!
- Approximate cost of services:
- $0.00