Our extensive home renovation last summer included replacement of our furnace and installation of AC (no AC previously installed). As we did with all our jobs, we got quotes from a few companies and chose Reliable Home Comfort based on price (equal or cheaper than the others) and above all, my comfort level with Dave when I spoke with him. He seemed very knowledgeable and everything he said matched the research I had done beforehand.
Dave showed up on the day of installation with two of his installers and they stayed the entire day (until 8pm - outside in the rain!) to finish the job that also included installation of new humidifier and media filter. They even threw in a new thermostat for good measure!
As much as we were happy with the job they did, a truly great company is measured by the way they handle problems. About a week later the AC refused to turn itself off. Dave suggested a few things for me over the phone, but nothing worked. He said he would come over a couple of days later and in the meantime I had to turn the AC off using the main switch.
Dave and one of his installers came as promised, ready to fix the problem - they even brought a replacement thermostat if that turned out to be the cause. To my embarrassment it turned out to be user error. I had simply pressed too many buttons at once. Everything worked perfectly when Dave left - no charge.
I cannot recommend Dave and Reliable Home Comfort highly enough. I will be using them for all my future HVAC needs and have recommended them to all my friends.
- Approximate cost of services:
- $6,300.00