Reliable Home Comfort

My 7 year old high-efficiency American Standard furnace stopped working suddenly. I called one of the highly advertised companies that claims 'they are not comfortable until you are'. Their technician came for a diagnosis visit and diagnozed that my furnace had problems with the ignitor, controller board as well as heat exchanger unit and red tagged my unit called it unfit for further use and in violation of the Ontario code. The same evening their sales person showed up quoting me over $4000 for a new furnace and criticizing the unit I had.

I was in utter shock and started calling other companies to get quotes. One of the companies I called was Reliable Home Comfort and I spoke with Rob. He was very knowledgeable and explained that it's highly unlikely that a 7 year old furnace was having all these issues and especially problems with the heat exchanger. He suggested I call a company that is an American Standard authorized dealer and get their technician over and only if it turns out that the furnace is truly broken should I call for an estimate. I took his advice, found an American Standard contractor on Homestars (Consumers Energy Management) and it turned out all that needed to be replaced was the ignitor. The total job cost me a fraction of what a new furance would cost.

While I did not end up using Reliable's service, I applaud the honesty of this company and would be happy to do business with them as well as recommend them to anyone else in Mississauga or Brampton looking for an honest and knowledgeable HVAC contractor.

Thank you Reliable Home Comfort, you guys are the real deal!