Yonathan did a great job refreshing my Napoleon barbecue.it took him about 90 minutes ..but he ground off all the baked on soot, cleaned the elements, iron grills and igniters (now all 4 work!). Seems hello did you?it seems to heat up,to a higher temp and it looks brand new. This was my dreaming in the nine years Ive had the barbecue. I dont know why I waited so long all I had to do was re-season the iron grills with some Crisco and I was all set for the season!
- Approximate cost of services:
- $250.00
- Company Response
Subject: Thank You for Your Feedback on Your Napoleon Barbecue Service!
Hi Jeff,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Yonathan did such an excellent job refreshing your Napoleon barbecue. It's fantastic to know that he was able to remove the baked-on soot, clean the elements, iron grills, and igniters, resulting in all four igniters now working perfectly.
We understand how important it is for your barbecue to perform at its best, especially after nine years of use. We're delighted that your barbecue now heats up to a higher temperature and looks brand new after the service. It must feel great to have it ready and re-seasoned with Crisco for the season ahead!
Your satisfaction is our priority, and we're grateful for your trust in our service. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued enjoyment of your Napoleon barbecue.
Looking forward to serving you again in the future!