Sears

I was shopping at the Guelph Stone Road Mall and stopped into the newly renovated Sears store to see what all the hoopla is about. I've been receiving emails re: their online shopping and like what I have been seeing. They have this new area called The Cut. Well I have fallen in love with their online merchandise and also love what they carry in the stores. I picked up some new casual and dressy tops, a pair of jeans, pair of boots and shoes. May have gone a little over board but am ready for our spring weather that is just around the corner.

The best thing about Sears is that they price-match/beat the price as long as you have a written quote from another store. The worst part about Sears is the staff. They don't know much about the products they sell and you need to be fully aware of their promotions or pricing policies so that you can inform them. The delivery service and repair service are not Sears--they are contracted and have vested interest. The first fridge we purchased was dropped off the back of the truck and we were offered cash to still accept the delivery--unbelievable! Repair took many visits, many phone calls and much frustration. Just went in to purchase a mattress and spent 30 minutes listening to the sales rep talk about how horrible the company has become. No more Sears---sorry!

Scratch n' Save saved our budget! We lucked out on a good discount and our sales lady was so excited for us. The delivery went well and the products look great. Only one downside- there were instructions missing in the washer ('part 2') that told us to take an extra few bolts out. A repair man had to come show us why it wasn't working... we felt stupid when we saw him unscrew more ofthose huge bolts!