Replace shower valve and gasket
Approx a year ago, our stand up shower broke and water continued to leak from the shower head. We learned that the shower system (valve and gasket) was discontinued. JJ Plumbing kept us informed of their progress in locating an after market valve and gasket and gave us reasonable options for replacing the system. At the end, my wife and I decided to replace our entire system. To complicate issues, at the time we were new parents to a 3 month old daughter. JJ Plumbing was great. Justin provided great customer service while the young kid (a licensed certified plumber....I think his name was John) replaced our entire valve and gasket system to our shower. His workmanship was evident. His precision from cutting out the dry wall, to refitting and re-welding the pipes, to carefully tapping out the tiles to fit a new shower leaver, and to retesting the showers with my presence made all the difference in our confidence with this company. They were sensitive to us being new parents. Our house is a brand new built home and this particular plumber was meticulous with his work and he took great consideration in cleaning up any mess - leaving the work area virtually mess free. We would've wrote positive comments here a year ago but being new parents never gave us a chance to do it. We recently received a Xmas card from JJ Plumbing. My wife and I were really impressed in the time and effort and customer service they provided to us. My wife and I are professionals and our jobs demand high expectations. Naturally, when it comes to our personal life, we hold the same expectations with those we hire to fix our problem. Based on the workmanship we received, I would recommend JJ Plumbing to my friends and anyone looking for good quality plumbing work. Gary
- Approximate cost of services:
- $1,200.00
- Company Response
Hey Gary, thanks for taking the time to write us a review! it means a lot. As a father of 4 I definitely know what it is like to be busy and appreciated where you and your wife were coming from. It was a pleasure to be able to help and do our best to keep everything as stress free as possible. Let's face it anytime an unexpected cost arises, it's always a stressful, especially with a new baby and going through the first few months of being a sleepless walking zombie. We are just happy to be able to help ease the stress of these times. As always if you have ANY questions regarding anything please do not hesitate to call... and again, Thanks for taking the time out of your busy day to write us this review, it means a lot and definitely helps future customers weed out the good companies from the bad. Have a wonderful day, hope the family is having a great start to 2013!
Justin