If you want professional craftsmen who take pride in their work then P2 is your company. Edwards crew cared about their job and it resulted in a great finished product - working late a couple of nights to get it done in a week. If you want a low touch (nearly no touch), unaccomodating and tardy company owner then P2 is your company. The job was started 6 weeks late with nary an apology and one days notice when they did finally start; with kids at home it's a bit disconcerting with construction people banging on the door. In one particular case when I pointed out that the parging did not look good (pic attached) I was told it looked good to him.
- Approximate cost of services:
- $15,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
“Peter I am very sorry that you feel that way about your experience with our company! As the owner I wanted to write you this note and invitation personally. We look forward to making any adjustments that will ensure your experience with us is a 10! We strive for full satisfaction with all our clients and are willing to rectify anything that our clients might not be happy with! I invite you once more to reach out to me directly so we can discuss next steps. Thanks."