Safari Plumbing Ltd.

Daniel came to do the diamond club inspection as well as diagnose a leak in our kitchen, and do some repairs that were noted on the last inspection, which was to replace a number of shut off valves and also replace a faucet in one of our bathrooms. As usual, the work was done as per quote, on time, and the areas were left tidy. Daniel arrived on time and provided knowledgable service in a friendly manner. He found problems that were left by amateur renovations done to a bathroom by the previous homeowner and offered the replacement on the spot, no waiting for parts. All of the plumbers we have had from Safari have been great; I would recommend Safari because while they are not inexpensive (what plumber is, really?) they do what they promise, provide expert advice to the homeowner every time they come over, arrive and leave clean (always covering shoes with booties!) and warranty their work. We've never had any problems and I cannot say that about other plumbers we used before them. Customer service is the priority with Safari and they are really good at that. We pay for the Diamond club, which has been valuable because we have had a few emergencies and this is covered no matter the day or time (no extra labour costs for non-standard hours, weekends, holidays) - also the inspection you get with it each year has been invaluable because we learn new things all the time, and they are thorough and answer all of our questions patiently. I have even called and spoken to David Sparling on occasion when I had an important question and received advice over the phone that has saved me time and concern. Nice company to deal with.
ADDITIONAL Review: Dan had to come back to fix a leak in our kitchen sink that required some parts ordered from the US - due to the wait time for the parts, he made a contraption to solve the leak while we waited for the new hose and it allowed us to use our sink (without a mess!) over the Thanksgiving weekend. When the part came in he was there that day, repaired the hose and coupling and we're leak-free. Service was again fast, friendly and we would recommend Safari 100%. Thanks!

I talked to Terry, one of the Safari plumbers, who was parked in the Safari van on our street. He gave me his card, I called Carly at safari ten minutes later, she made an appointment for that afternoon. Terry, a competent and good natured fellow, installed the appliance that afternoon. After he finished he cleaned up and checked out the plumbing connections in the basement and offered valuable advice. It could not have gone any better, all done in one day!

I was very pleased with the work carried out by Safari Plumbing. They were very courteous, tidy and left no mess. They explained to me the work that they were doing to bring my plumbing needs up to standard, as well as installing my faucets. I highly recommend Safari Plumbing if you have plumbing problems.

I 0riginally called Safari about a kitchen sink issue and they referred me to another contractor, which I thought was great. I asked them if they did renos and I hired them to move the plumbing and drains in our basement bathroom.
Terry & Phil were fantastic - arrived when they said they would, identified problems other contractors did not identify, kept me informed all along and provided suggestions for about my reno. They did the work on time and left our basement bathroom in great shape - they cleaned up the debris and made it easy for me to continue my reno.
Would definitely recommend Safari to anyone looking for plumbing services.

I have to say this is the first plumber where I felt I got my money's worth. My basement drain backed up on a Saturday and I called Safari and they came right away. They gave me a reasonable quote up front and did the job right. While they were there they gave me a quote on fixing my stuck main water value to my house and it was also reasonable. I would recommend Safari to anyone.

The wonderful service we always receive remains consistent- every time, and our toilet was fixed by days' end, with a great and knowledgeable repairman (Terry). In addition, Terry quickly diagnosed the reason our freezer seemed to be leaking water. It was not a plumbing problem but he knew immediately what the problem was. We appreciated his honesty and how quickly he was able to diagnose the problem. It is worth every penny to belong to the Diamond Club, as service becomes a priority, and delays are unheard of! We would highly recommend Safari Plumbing!

I called Safari in to do a quote for my renovation. I was looking to make my bathrooms a little bigger 20 sq feet to be exact. Thus moving on the location of tubs and vanities toilets to remain in smal locations. Also a rough in to be located in basement. First of all they demanded i pay for them to come to my home to quote(55 dollars) only plumber I've ever came across that ask for this fee. I said to myself ok whatever I'll pay it as I'm sure many do but when I recieved the quote and seen the outrageous amount they would charge me to complete this job I truly felt as if I was taken for the 55 bucks. I had 3 other companies all BBB accredited come in and quote and I could easily combined 2 of their quotes and it would not amount to safaris
quote. I called and tried to talk to terry about this but he would not return my phone call instead having his secretary call me who was obviously couldn't answer the questions I had. They did agree to refund the money they took they said its in the mail not sure if that was a joke or sincere. Be careful the reviews on here don't match the experience I had

We are in the middle of selling our home, the inspector is coming on Friday! The shower facet decided to seize up, I was able to turn the water off one last time. We didn't have time to do it ourselves and not wanting to risk a leak. An urgent call to Safari resulted in Stephanie dispatching a plumber as soon as one became available. Daniel T. gave me a call after lunch, arrived at our home promptly as scheduled and assessed, advised and repaired the problem quickly and efficiently. Dan said that the cartridge was seized and if it had snapped it would have been a $700 job to repair. As in the past with other Safari plumbers (four times now), he was respectful to our home, polite and didn't mind me looking over his shoulder to see what the problem was and how he fixed it. At the end of the job he ensured the work area was cleaned up. Great work by great people, thank you. You can't go wrong by calling Safari, David and his team of specialists will not let you down.

As always, prompt and efficient service. Knowledgeable technician
Conducting full inspection of home amenities, identifying potential problem areas, impact and resolution including estimates on request.

This service is in itself free as it is part and parcel of aSafari Plumbing services offering...

Provides some piece of mind, is pro active and potentially can save you mucho dollars in the long run.

I have had services provided by Safari Plumbing (and previous names) for over 30 years and not once have I been disappointed. Excellent service/ excellent follow up.