Boss Leather

Great service, quality and employees. People who visit my house always ask where we got our couches. Excellent value for the money. Couches were delivered well packaged for protection and flawless. Will continue to buy my furniture from Boss Leather.

This is the email we sent to Ralph:

We just took delivery of our Couch and Love Seat and we have to say they are amazing, we are so impressed with the workmanship and quality, we would also like to thank you so much for making the love seat with reclining seats when you advised us it could not be done, it was a great surprise, you went above and beyond on our expectations. Delivery was a breeze your son and coworkers were more than great. Friends dropped by and they were very impressed with the couches and are looking to replacing their old couch, so we have given them your address we will certainly be paying it forward. The price was lower than any other store we had been to. Again thank you so much.

The selection and customization at Boss Leather is awesome! We have a long narrow room were we wanted a sectional and a recliner to fill the space. Ralph and his son Rob helped us find the right style and sizes to fit the room and make it work in our space. We are more then happy with the furniture and the exceptional service provided by Boss Leather. We will be recommending them to everyone.

We recently purchased two custom sofa's from Boss Leather and couldnt be happier with them! We had a large space to fill so "off the rack" sofa's just wouldnt cut it. We brought our design ideas to Ralph and he walked us through the entire process. We sat on a variety of sofa's in the store and got a feel for our perfect seat height and depth as well as cushion, leather, and stitching preferences. Ralph is extremely knowledgeable; he explained how the sofa's would be constructed and why their way is the best. And you cant beat his prices, truly "custom leather without the custom prices"! The delivery guys arrived exactly when they said they would and were very courteous. We have already recommended Boss Leather to our family and friends and would definitely purchased from Ralph in the future.

My husband and I ordered some furniture from the Bolton store and were pleased with the "made in Canada" quality and the knowledgeable help from Ralph Ricciardi. The furniture was ready when promised, and the delivery men were extremely courteous and careful. I would highly recommend this company!

Not only did we get exceptional leather furniture for our living room but we also benefited from Ralph's experience in interior design. He was able to do this from the cell phone video and pictures that he viewed along with the hardwood floor sample that we brought to the store. Ralph was more than willing to come to our home if requested. He took us step by step in building the custom leather sectional and chairs. His colour choices were outstanding! We found him to be trustworthy and dedicated in his efforts to make us confident with our purchase.

Delivery was on time as promised. His son Rob and assistant carefully unwrapped and placed the furniture in the living room where we requested. They even took the time to remove the gliders from the bottom of the wooden legs and replace them with the felt padding we had supplied. Obviously Ralph has passed on his customer service skills to his son!

We wanted to purchase the Pergola we saw in an ad for Boss Leather. Ralph not only held the pergola until our architect could come to see it to ensure it would fit, but made a special delivery late in the evening to ensure it got to our location when he said it would.

A very refreshing approach for a business owner to produce what he said he would. We will be going back for his wonderful leather furniture too!

I purchased two High Grade Leather sofa sets, one for upstairs and the other for my sister house 5 yr's ago and both are still like the day we bought them. Ralph's expertise in the leather business is 2nd to none. He was helpful, honest, considerate and most of all knowledgeable. Wow, I couldn't believe how much cheaper he was then the competition. I saved $ 2200.00, all I can say is highly recommended. A++++

I had searched all over the GTA for comfortable chairs for outside. (Frankly, Goldilocks has nothing on me, I went everywhere!). At Boss Leather, I found the most comfortable chairs ever and spent many leisurely hours this summer enjoying them. Everyone who came over commented on what great back support they had, how comfortable they were, how well they went with the table etc. They couldn't say enough about them. The chairs literally changed the dynamics of dinner parties as everyone was very content to linger at the table and chat. The chairs also worked out very well with the table that I purchased and I couldn't be more pleased. This set was not inexpensive but if you break it down to cost per month over the many years that I am sure they will last (they are guaranteed for 10 years!) it is very worthwhile. I can't wait for summer to come so I can sit at the table in my amazing chair and spend time with family and friends. Thanks to Ralph and his excellent staff for delivery, and set up! I highly recommend dealing with Boss Leather!

PS The leather furniture looks sublime there! Too bad I don't need any for my home right now!

Ordered new living room sofa in November - wanted something traditional and Ralph helped us choose style and colour which were exactly what we were looking for. It was delivered when promised - had slight problem with a flaw on the front. Boss stood by their product, picked it up and it has been returned to us and looks great.
Very happy with quality of product, price, and service. Thanks.