Andrew and Alex showed up and got our toilet flushing properly again. They had a new system installed. It ended up being pretty pricey, but I don't usually use a plumber so I have very little to compare it too. Andrew was friendly and helpful. I am very glad I don't need to deal with toilet anymore (been having problems in and off for a year, and kept trying my own fixes).
The Toilet Handle cost did feel a little overpriced.
I would recommend Mister Plumber based on the great service from Andrew and Alex. They showed up when they said they would. Did they job well.
I just wish plumbing costs were a bit more transparent.
*Follow up* - exactly 1 year and a couple days after the work was done, the toilet repair failed, and we were back to exactly what it was like before. We called to ask about the warranty, but there was no wiggle room. They would only honor the warranty within one year. My wife was extremely dissatisfied. We ended up buying a new toilet. Would not use Mister Plumber again.
- Approximate cost of services:
- $376.00
- What could this company do to improve their services?
- The services seemed fine to me.
- Any advice to offer fellow homeowners facing a similar project?
- If you have the time, take a class and learn to replace the toilet innards. Then do it yourself. In this case, we had lost patience.
- Company Response
Hi John, sorry, we can not give warranty on pre-fabricated mechanism. Toilet handle becomes broken because you pressed firmly, just press gently, flushing action does not depends how hard you press toilet handle. We recommend to address your complain to manufacture if your particular toilet brand. By the way, it was in 2015.