Thorough and attentive service. Alan did not rush through anything and always took the time to explain what he was doing while answering any questions I had along the way. He is a licenced Thermographic camera operator and inspects every possible detail of the home from the basement up, methodically searching for any possible leaks, moisture, faults, problems or recommendations for improvement. The house I was about to buy was 100 years old and Alan took the time to make sure everything was up to code and investigating the elements of the house beyond face value. Alan uncovered improper ventilation, knob and tube wiring (despite the listing saying otherwise) while also documenting everything that was done right. From a buyer's perspective I couldn't have asked for a more objective, big picture explanation of what I would be getting into without an alarmist one-sided review. His prices are very reasonable and he's a friendly, pleasant guy to work with who doesn't talk over your head and just tells it like it is. Provides full photographs, very comprehensive binder report and explains everything. Great choice for the Hamilton area.