I received word from my condo corporation that some work needed to be done in my unit to fix a leak that was coming from my unit into the garage below. I arranged to move out while the work was being done. The area adjacent to the drain was covered with laminate flooring that I had placed down, and which had to be removed. I was told by the property manager that I would have to settle for vinyl flooring to replace the laminate. Well, not only did Misha put back my laminate flooring as if it had never been touched, he also replaced some other adjacent areas of vinyl flooring that had seen better days with new vinyl flooring. He even fixed my bathroom sink that had a slow drain, so that it drains properly now - that wasn't even part of the deal! Misha is someone who takes the time to do things right, and will go the extra mile to provide excellent service - all with a smile.