Nev and his team went above and beyond their contractual obligations to ensure our job was done. We purchased an older home, and ran some environmental tests before moving in. The tests showed various molds in the basement including black mold, and we needed to get it remediated. Not only did Nev give us a fair price, but was also able to start quickly, and even threw in some extras for us at no charge, such as letting us use the fibelock paint to cover part of the subfloor of our second floor which we were renovating.
After the remediation, the air tester retested, but did not like the levels of mold that were still in the basement. Nev came back at no additional charge as per his contract, and re-cleaned the basement, and promised to keep coming back until the tester was happy with the levels, no questions asked. Furthermore, we had discovered asbestos in our house, and Nev let us borrow his air scrubber at no additional charge until we could get further tests and remediation done.
I would have given him a 10, but I took off one point only because he had to come back a few times until the environmental tester was happy with the post-remediation mold numbers.
But the extra care, reponsiveness, and services he provided made up for this, and would definitely recommend and use him again.
- Approximate cost of services:
- $2,800.00