Pro Appliance repaired my 21 year old washing machine in April of this year. It had been leaking water at that time (I posted a review of this visit). This was a different problem - right in the middle of washing a load, the machine wouldn't spin and drain.
I called Pro Appliance to assess the problem. The gentleman (sorry, I forget his name) knew right away that the lid switch assembly needed replacing. He had the parts with him and did the replacement very quickly. Since I have had 2 different repairs on this machine this year I asked him if the machine needed replacing. He told me that the machine I have is a good machine and I shouldn't need a new one just yet.
Pro Appliance called before he arrived, arrived when he said he would, quickly found the problem and fixed it. I haven't had any problems since that day. He also removed the old parts and cleaned up the work area. Thanks Pro Appliance!
- Approximate cost of services:
- $190.00
- Company Response
Thanks for reviewing us again, Susan. We really value your thoughts on our service--thanks for the repeat business.