We were having problems with our dryer and Matthew from Pro Appliance went out of his way to try and resolve the issue. The dryer hasnt been working properly. Matthew and his crew realized that the issue was not the dryer but rather the buildup in the exhaust pipe and although he tried to best to fix it they could not reach far enough without special tools. He was at my house for over an hour and cleaned out what he could but never charged me becauase he felt the work was not 100% completed. The laundry room is located on the upper level and therefore the exhaust pipe is difficult to reach. Wow...i was really impressed. Whatever he did made the dryer work better. The level of customer service i received was fantastic and I would highly recommend Pro Appliance!
- Approximate cost of services:
- $0.00
- Company Response
Lorri, we appreciate this amazing review. Customer service is extremely important to us. We feel our customers must be 100% satisfied with our service, thank you again for taking the time to write such a wonderful recommendation.