I was trying to replace an old faucet and got frustrated because I couldn't remove it. I called Mr. Rooter because I liked that they didn't charge differently for time of day. The service was excellent right from making the appointment to getting the work done. Larry Toll showed up on time and had a great attitude. He really knew his stuff and got the faucet removed in a matter of minutes. I was totally not expecting it, but he decided not to charge me for the service since it was so quick. This really demonstrated to me that he was honest and fair. Also, pretty cool that the company would give him this latitude. I wouldn't hesitate to give Mr. Rooter a call again.
- Approximate cost of services:
- $0.00
- Company Response
Great to hear that the issue was repaired quickly! Thanks for sharing your review, and feel free to give us a call any time