Mr. Rooter Plumbing Of Ottawa

Good Morning,

I was amazed by the kind of service Mr. Richard Reise and his helper (I believe it was Jackson) provided today, September 28, 2017. He fully explained the problems found and provided solutions. The estimation was clearly explained. After the problem was solved, he provided advise on how to properly use the toilet taking in consideration that the toilet was the appropriate one for my mother's needs. He also proposed other solution, i.e. the installation of a better toilet.
It is the first time in my 34 years in Canada when I received such an exceptional services for any kind of problems related to the house maintenance and repairs.

Had a severely clogged sink. Called Rooter. They did a good job, sink is no longer clogged. But come on, a job that took less than 45 minutes cost $400??? And a $20 gas charge? Give me a break. I will never use Rooter again as their work may be good, but their cost is far too expensive!

Richard R. From Mr Rooter was very helpful and informative, he assessed the situation quickly and was able to offer several recommendations. The job was done fast and there was no mess for us to clean after.

Jeremy was here and did a superb job. Have used Mr. Rooter numerous times always very pleased with prices ,service and technician's and office staff with there helpfulness. Thank you

I am so pleased with the plumber's work. He was so knowledgeable with his work at hand. His name was Larry Toll. He was so polite and finished the job in about 1 hour. Larry was so good in giving me my senior discount, and having me go on line and obtain a $25.00 coupon. If in the future I require service from you I will certainly request Larry. Thank you very much.

G. Mather Ottawa On.

I highly recommend Mr. Rooter for any plumbing challenges. I was impressed with the excellent service --- very thorough and efficient. Many thanks to Phil for his kindness, expertise and professionalism.

excellent service, work and the results were amazing, we are selling in August so of course we needed to get many things worked on, and plumbing/fixing old to new (the house is 71 years old) was at the top of our list...and we are very happy with the work from Guy Gratton...in fact we may have him return for a few additional jobs and we would highly recommend this company and Guy to get the job done right.

Basement drain began backing up intermittently. I chose Mr Rooter based on Homestars ratings and they lived up to their billing. The technician was friendly, knowledgeable and very thorough. He quickly diagnosed the problem as multiple buildups​ in the main drain and walked me through the issue and my options, including showing me the areas of concern with his drain camera. He diligently worked away at the blockages until the pipe was as clean as new. Despite the mess inside the pipe, and what came out with the drain snake, there was no mess in the basement after he was done. The whole process was done in one morning and the issue has never resurfaced. I would highly recommend Mr Rooter.

Excellent service. quick reply to my inquiry, technician (Jeremy) came on time. Very informative with options, and service done to perfection. I would not hesitate to recommend Jeremy or the company and I will definitely use Mr Rooter again. Thank you!

I recently hired Mr. Rooter to clean my kitchen drain. The plumber (Larry) arrived on time, was friendly and polite, worked very efficiently, and cleared the drain. He clearly knew what he was doing because when an unexpected problem arose, he was easily able to figure out a solution. He cleaned up after the job (always a nice touch) and offered some useful advice. Overall, a positive experience.

My only complain is that the fuel charge of $20 is not justifiable. Gas prices are quite low now and, more to the point, there is no reason that a surcharge is applied by a firm that depends entirely on house-calls.