Mr. Rooter Plumbing Of Ottawa

My sewer pipe clogged up. Called Mr Rooter and dispatcher Dave was very sympathetic to my problem. Being a Sunday, he told me there would be a wait but that he would try and see if he could get someone over sooner. Within 3 hours Guy Gratton showed up. A very knowledgeable and pleasant young man. Although he suspected the cause, he was very thorough in his examination, explained the problem and also the various costs depending on the solution. He was bang on in determining the problem and was able to fix it for the lower cost. As well he took the time to explain what he was doing. I am a very satisfied customer and will not hesitate to recommend them to family and friends.

I was very impressed with the quick service efficiency and professionalism of Guy who came and did the plumbing jobs in my bathrooms. He was very courteous helpful and efficient and I would recommend the company and Guy very highly to any of my friends.

Philippe Sabourin performed the work. He was very professional and explained each step and completed the job in a timely manner. He also gave me instructions for winterizing the faucet. A very good experience.

Mr. Rooter came to my family's rescue within hours of my call. Our sewer line backed up and John came in to deal with it in a professional manner. We really appreciated his frankness and ability to answer all our questions. We would recommend them.

John arrived on time and diagnosed the problem in a very professional and efficient way, everything was explained to me prior to the job being performed, including the price breakdown.
The house plumbing check was very helpful and was included in price.
John was very friendly and readily provided answers to all my questions.

Would trust John with any future plumbing job in the house.

P.S. If you are looking for a cheap resolution of a plumbing issue (if there is such thing) , this company may not be for you.

Great service on a holiday weekend. Mr. Rooter called back within minutes of requesting an email quote, and a tech (Marc-Andre) arrived within an hour of the call - even for a non-emergency! Marc-Andre quickly and professionally explained the situation and fixed the broken faucet.

Great service on a holiday weekend. Had John Kent as the service tech. Knowledgeable, fast, efficient, friendly and clean work. Scoped before and after to ensure a thorough job. Actually needed less and cost less than I first thought. Clog was farther down line than could be reached by anyone without professional equipment. Highly recommended and would hope to get John again if ever had drain issues again!

Had a bathroom leak. I called Mr Rooters and their plumber John Kent was quick to diagnose the problem and fixed it. He was awesome. Very talented at what he does. The dispatcher Dave was very helpful as well kept me informed about when the plumber was going to show up. The service was great.

john was extremely pleasant and went out of his way to be helpful, even providing a service that was not charged. I would have given it all a ten but my first evening appointments was cancelled, and this was the second time this has happened. still this is a very good company with fabulous staff.

I recently had some plumbing work done by Ryan of Mr. Rooter. The service I received from both the company, and Ryan were excellent. Not only was he courteous, prompt, and knowledgeable, but he was able to locate my engagement ring, which I feared had been irretrievably lost! I could not have asked for better service, and I would absolutely recommend both Mr. Rooter, but specifically Ryan to anyone needing plumbing services. Thanks again!