Mr. Rooter Plumbing Of Ottawa

Drain Services
Ottawa ON K1G 3N2
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Drain Services
Mr. Rooter Plumbing Of Ottawa
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Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (268 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Leaking Fix

I received a timely and exceptional consultation for a leaking issue with detailed explanation for my options. It was done with great care and integrity. The service I received matched exactly my preferred option and beyond. Both the senior plumber and the apprentice did fabulous work and were really cool to work with. Thank you for your undivided care and attention to detail. Best, Pascale

Approximate cost of services:
$860.00
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Company Response

We're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

James
James
0 reviews Gatineau,
10/10

Carwash hydrolique pipe

We needed this part fixed asap and they accommodated us in a timely and professional manner

Approximate cost of services:
$675.00
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Company Response

Hi James! Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have an awesome day!

Yves in Ottawa
Yves in Ottawa
1 review Ottawa, ON
10/10

Plumbing Checkup by Mr. Rooter

Plumbing Checkup by Technicians Chris and Justin was done today as part of our maintenance contract. Clear explanations; very professional; good recommendations that we will follow-up. Good job!

Approximate cost of services:
$0.00
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Company Response

Hi Yves! Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have an awesome day!

Iz Justice
Iz Justice
0 reviews , ON
10/10

Shane rocks

Shane went over an above to give an incredible home inspection of all the plumbing needs we desired.

We had many issues, but we tackled the hot water tank leak for today.

I would recommend Shane to ANYONE! Knowledgeable, personable, and a great attitude! He was our kind of guy!

Will be getting around 6000$ worth of work done over this year, and we wouldn't want anyone else but him t do it!

Top notch guy right here!

Approximate cost of services:
$400.00
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Ray in Toronto
Ray in Toronto
1 review Ottawa, ON
10/10

Recommend

Always professional, always thorough. I've had this company do a variety of plumbing jobs over the years and always happy with the service. Had the pleasure of meeting Bruce today, though in the unfortunate circumstances of a blocked main line that needed cleaning out. His expertise was very much appreciated, and he took the time needed to solve the problem. Thanks, Bruce.

Approximate cost of services:
$700.00
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Company Response

Hi Ray! Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have an awesome day!

Jackie in Oshawa
Jackie in Oshawa
0 reviews Ottawa, ON
6/10

Toilet Leak - Too Expensive to Fix

The Service Call Rep and the Service Technician were absolutely amazing and compassionate with my circumstance as I experienced water damage. Excellent communication and fantastic people!
The only issue is how much it would have cost me to have a new washer and valve. Parts are less than $100 but Labour is $500!!! This review won't allow me to deselect that I paid for it. Can you imagine over $600 for this work! I can't afford that! The Service Technician made sure I would not have further water damage before he left. Really appreciated this. Now I can't use my toilet though

Approximate cost of services:
$0.00
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Company Response

Thank you for letting us know about this. Your feedback helps us do better.

We would like the opportunity to talk and investigate your feedback further, may we ask for your phone number please?

We are looking into this issue and hope to resolve it promptly and accurately.

Ed
Ed
0 reviews Ottawa, ON
10/10

Outside

Our Plumber Ryan was knowledgeable, efficient and resolved our plumbing issue on time and on budget. I would highly recommend him.

Approximate cost of services:
$1,500.00
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Company Response

Hi Ed! Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have an awesome day!

Stephen in Toronto
Stephen in Toronto
0 reviews Ottawa, ON
10/10

75 year old bathtub / plumbing leak

Ryan and Carl (maybe Karl) were prompt, courteous and efficient. Dealing with ancient kit, and strange sized attachments, they managed to save the tub; and have everything sealed up and working in one afternoon. Great job!

Approximate cost of services:
$2,000.00
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Company Response

Hi Stephen! Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have an awesome day!

Kevin
Kevin
2 reviews Ottawa, ON
10/10

Unclogging a kitchen drain

Ryan and Carl did a fantastic job. They arrived on time and explained all my options. The options were to unclog the drain or to replace the existing pipes under the sink and to make sure that the clog was cleared. I chose to replace the 42 year old pipes and they did the work in a timely manner. They kept me informed throughout the process and cleaned up everything before they left. I definitely will use them again.

Approximate cost of services:
$1,766.00
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Company Response

Hi Kevin, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
https://www.mrrooter.ca/ottawa/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.