Mr. Rooter Plumbing Of Ottawa

Paul arrived promptly and cleared the blockage in the kitchen sink. The job was completed professionally and tested carefully. Thanks Paul & Mr. Rooter.

Brandon did a great job for us. Brandon took the time to explain what he was doing and why. Clearly enjoyed his job and it showed in the way he presented himself and the company. Really appreciated the effort and the price was reasonable. thank you

Jeremy was so great. He was friendly, patient, efficient, and had great advice to share and did a super job!

I had a slow draining double sink that would back up after a while.

Grant the drain technician arrived on time. He provided me with my options and allowed me to make an informed decision.
I opted to have a cleanout pipe installed and to have the drain cabled. Once the drain was cleared, Grant checked it several times to ensure that it drained perfectly. Once the tests were successful Grant cleaned up the area completely.

Great efficient and thorough Job by Mr. Rooter.

Bruce the technician was very polite in explaining the work to be done and the options open to me. He did the work promptly and advised in other plumbing areas I should keep look into.
Great service

I was provided with a great and appreciated courtesy call visit by Brandon from Mr. Rooter Ottawa. I would recommend his and the company's services.

Very efficient and great service. Riley was very knowledgeable. We can truly count on this company for good service.

Mr. Rooter was recommended to me by a neighbour who had extensive work done and a good experience. My job was also going to be extensive and expensive. I was quite satisfied that I got value for money.
Their planning process worked through several approaches, examining costing, technical difficulty, timing and impact on neighbours.
Work was delivered on time and within budget.
The team took a clear and deserved sense of pride in the high quality of workmanship.
Cooperation and teamwork among the workers and management was exemplary.
The project manager advised on how to secure the required permits (my responsibility as a cost savings effort).
Communications were excellent. For example, before the crew arrived on any particular day, I was advised by a messaging app who was coming and when.

Technician Jeff arrived on time and after assessing the problem was able to arrange for technician Mitch to come within the hour with the necessary equipment. Even though the blockage was major and the drain was over 200 feet, they were able to clear it and did not leave until they were sure that everything worked properly. I was impressed at how professional and knowledgeable they were. I have frequently used Mr Rooter’s services and have always been very satisfied and that is why I continue to deal with this company.

I highly recommend this company. When I contacted them this morning the receptionist looked after booking a plummer to come out and look at the toilet which was running and not filling up the tank. Bruce the plummer took a look at it. It was an easy fix I thought we would have to change the toilet and he said it is still working well just needed a little adjustment.
Thank you Bruce for the excellent service if needing a plummer again I will contact this company.

Marie