Mr. Rooter Plumbing Of Ottawa

Bruce visited this morning to carry out a preventative maintenance inspection. I found him to be friendly and professional. He was able to explain his observations and findings in a plain-English manner. I was most impressed by Bruce and will happily recommend him to others.

Due to a full kitchen renovation we called Mr. Rooter on several occasions for plumbing services. Luca was here on three of those occasions and his work was excellent. He clearly explained the work completed, happily answered any questions and always took care to leave our home as clean as when he arrived.

We appreciate the care and pride in workmanship that the Mr. Rooter staff excel at.

Kevin was excellent. He was thoughtful and thorough. He took all proper precautions and fixed the problem in a professional and timely manner .
I would highly recommend Kevin for all plumbing needs.

On our one year anniversary of isolating we ran into a problem with sewage in the basement.Greg from Mr.Rooter showed up promptly and was understanding of our need to isolate .We stayed upstairs while he analyzed the problem for us on his cellphone from the basement.The problem,solution and cost were all clearly presented.
The next day Greg and Will brought the necessary equipment and solved the problem while clearly communicating details of what was being done.Final cost matched the estimate exactly.A job well done.

Plumber Kevin was very courteous, hard working and professional. After his thorough examination of the problems some recommendations were offered. Assessment of parts, labour and price was agreed upon and the work was completed within a few hours. With the present pandemic situation all sanitary precautions were observed and I did not have to leave my home to shop for the new toilet and kitchen faucet and parts because Kevin took care of that for me. I am very happy with the excellent and efficient service received.

Greg arrived on time and provided an excellent and service from the beginning to the end. I highly recommend this company, and if you and up with Greg, you are in safe hands.

I called Mr. Rooter to have my sump-pump replaced, and the service was exceptional. The front desk was courteous, informed and responsive. The technicians were professional, competent and thorough; taking the time to explain what needed to be fixed, the associated cost, and working diligently until the job was completed. A special thanks to Kevin Greenwood, for his stellar work-ethic, friendly demeanor and technical expertise. Five stars well deserved.

Paul from Mr. Rooter arrived timely and completed the job efficiently, carefully and well (as far as I can see). He took care to clean-up afterwards to leave the area in the same condition as when he arrived. My sink has never drained so well!

I would definitely recommend Paul and Mr. Rooter to anyone who needs plumbing work done.

The technician, Paul, did an excellent job identifying the cause of the blockage and clearing it. He provided a video of the sewer line showing the location of tree roots that contributed to the problem. He was courteous and careful, and explained in detail what the issue was and what the options are to rectify it. We were extremely pleased with the service he provided.

While putting away Christmas décor, discovered a leak in crawl space. Receive great service from the call in to ask for help, to the arrival of Kevin. He was very knowable and has a very pleasant personality. I feel like we were well taken care of. We have used Mr Rooter for years an intend to keep doing so. They are our plumber.