Mr Roof Repair.Ca

We had a significant leak coming through the moulding in the front wall of our home that was starting to buckle and erode the plaster. A prior diagnosis and repair involved bricking in an old, rotting, round wood window, but after a while the leak problem just shifted to another part of the wall. We were particularly concerned as the first repair had uncovered carpenter ants in the wall.

We are not handy, but put two and two together and figured we must have a problem with the roof. Unfortunately we were then unsuccessful getting any roofing firms to come look, as everyone we contacted failed to call us back after finding out we weren't interested in replacing our entire roof.

Then we found Mr. Roof Repair. Thank goodness. They came immediately and figured out the problem in 5 seconds. When we bought the house it had a modular top floor addition, and Mr. Roof Repair quickly diagnosed shoddy, unfinished roof work from that time - improper/lack of flashing and sealant, and actual gaps they could see where wood was exposed and water was running into the wall.

We were particulary impressed because:
- they came immediately
- they figured out the problem right away
- they told us the rest of the roof was in great shape and didn't try to sell us any additional services or repairs
- they did an immediate temporary fix right before a major rain storm that worked right away
- they came back soon after to do the permanent repairs
- all costs were identified clearly and up front - first for the service call, and then before the final repair
- some of the money paid for the initial service call was applied to the final repairs
- we were sent detailed photos of the many problems on the roof, and step-by-step photos of the repairs

I'm very impressed as it seems really hard to encourage people to come out for relatively minor but critical repairs. This is a professional, top notch specialist shop and if I ever have a problem with the roof again I will call them immediately.