Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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Roofing
Mr Roof Repair.Ca
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79%

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Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Patricia from Toronto
Patricia from Toronto
3 reviews Toronto, ON
10/10

Roof work

We added a fan into the bathroom upstairs and need a hole cut into the roof for the exhaust fan and we also needed a hole for a plumbing stack. I arranged everything with Jason who was very helpful and very understanding about my needing to reschedule a few times. When the workers came, they were very kind to my husband and worked well and as quiet as possible (baby at home). I was very impressed with the report that I got the next day about the condition of my roof and the pictures detailing their work!

I would highly recommend this company for anyone looking for small roof repairs or jobs.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Patricia,
Our philosophy at Mr. Roof Repair includes accommodating our customer’s specific needs since we understand that we all have hectic schedules. We are delighted to hear about your positive experience with us.
Once again, thank you for entrusting us with the care of your roof.

Ravinder Saroya from Mississauga
Ravinder Saroya from Mississauga
1 review Mississauga, ON
10/10

Roof Leak - Replace Siding - Vents - Flashing

Had a roof leak, called Mr Roofer and left a message. Got a call back same day and Pietro showed up 2 days later to take a look at the issue. He provided a detailed report about the problem and steps to resolve the issue in a manner anybody could understand, no roofer jargon. Spoke to Jason to go ahed with the project, should be fixed in a week or so. Overall great service. They stayed in touch from start to finish keeping me in the loop with what was going to happen and what is to happen.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Ravinder,
We are pleased to hear about your overall positive experience with us. You’ve now joined a growing number of customers that are also delighted with our professional service delivery. We understand that communication is a key element when dealing with important aspects of your home. Therefore, we pride ourselves in explaining the entire process in a simple direct manner. As a result, giving you the peace of mind of having selected a trustworthy and reliable company.
Thank you once again for your business.

Jason from Toronto
Jason from Toronto
2 reviews Toronto, ON
10/10

Ice dam roof repair

We had significant water start leaking in our upstairs bedroom windows. We suspected an ice dam on the roof and called Mr Roof Repair and they were able to come 2 days later (based on mutual schedule availability). They removed the ice on the front and back parts of the roof and went up in the attic. They took many pictures and explained what was going on. The men were very friendly and professional and careful not to damage our property. We received a detailed written report within the 5 business days as promised. The water stopped leaking the day they did the ice removal but the damage inside to walls, floors and ceilings was already done. Has they come and done things later it would have been much much worse. We will likely be redoing the roof this spring/summer to prevent this from happening again, and will seriously consider using this company at that time. No complaints from us at all!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Jason,
Your complete satisfaction is very important to us. Hence, why we pay close attention to your availability and always strive to accommodate you accordingly. Our expertise combined with great customer service makes us number #1 within this industry. As a result, we have taken all of the necessary steps to keep you appraised of all elements involved in a repair or otherwise so you can make a sound decision in the future.
We thank you for your business.

Sherry in York
Sherry in York
1 review Toronto, ON
10/10

Bathroom exhaust fan leaking in the winter

They showed up and went up in the attic in the hot summer heat and got the job done :) they were clean, punctual, answered all my questions. They also checked out my roof and eavestrough to ensure all was well there. I was dubious as I had my fan fixed 2x prior - winter is finally over and there was no leaks :)) I will be using them to do my roof in a few years.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Sherry,
We appreciate you taking the time to share your comments. The quality of workmanship, as well as, our staff speaks to the high level of service with the solely purpose to exceed your expectations. Should you require a roof replacement, please do not hesitate to contact us in the near future.

Frank from Toronto
Frank from Toronto
3 reviews Toronto, ON
10/10

Roof Leak

We had a leak in our kitchen ceiling and were fortunate that we contacted Mr. Roof Repair to help us. They arrived the very next day, identified the problem as an ice dam, and immediately set to work to resolve the situation. He and his partner worked non-stop for 3 hours to remove the ice dam. |Adam did a very thorough assessment in our attic and all around our roof, he prepared a fantastic report, recommendation for a permanent solution and a quote. Being seniors, we were very worried about who we called for help. Right from our first call to Mr. Roof Repair we were impressed and felt very confident. We were treated with tremendous patience and respect from everyone we dealt with, especially Jason and Adam. We would not hesitate to recommend Mr. Roof Repair to everyone we know.

Approximate cost of services:
$850.00
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Company Response

Hi Frank,
First, I would like to thank you for choosing Mr. Roof Repair. We understand the importance of selecting a company who can perform the job to your satisfaction and also does have a solid foundation of customer service delivery. We strive for consistency in every point of contact with our customers.

Stephen  from Oakville
Stephen from Oakville
3 reviews Oakville, ON
10/10

Roof leak

Service was fast and efficient, great team at Mr Roof Repair. They identified the issues, and offered solutions. Would recommend them to anyone. I really appreciated having the inspection taken with photos so I could see the deficiencies myself.

Approximate cost of services:
$600.00
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Company Response

Hi Stephen,
Thank you for sharing your comments with us. It is a testament of our core values and mission within our company to provide excellent quality of service. The assessment is a great tool which does illustrate all deficiencies which otherwise may be overlooked by other contractors within our industry.
We look forward to serve you again soon.

Steve from Toronto
Steve from Toronto
2 reviews Toronto, ON
10/10

Roof assessment

Shane and Phil were great. They explained in detail what was going on with our roof. We were confident every step of the way. Jason's follow up was quick and efficient.
I would recommend Mr. Roof Repair to anyone.

Approximate cost of services:
$250.00
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Company Response

Hi Steve,
Keeping our customers informed it is our main priority, as well as, completion of our work within the timeframe outlined to you. Thank you for expressing your desire to recommend our services to others within our community.

Once again, thank you for choosing Mr. Roof Repair.

Steve from Toronto
Steve from Toronto
2 reviews Toronto, ON
10/10

Roof Repair

I had icicles coming off my roof that was a result of an ice dam. The team came and was able to remove it and created a detailed and personalized report that informed me of everything i needed to know about ice dams, causes, preventions and recommendations. There was also a great deal of photos to show the details of their job and the problem. Excellent service and great knowledgeable people.

Approximate cost of services:
$700.00
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Company Response

Hi Steve,
Thank you for letting us know about your recent experience with us. We understand the importance of providing quality service to our customers. We are delighted to know that your recent interaction with us met and exceeded your expectations.
We hope to have an opportunity to serve you again soon.

James
James
5 reviews Toronto, ON
10/10

Roof repair

We had a problem with ice damming resulting in a leaking window. It wasn't an emergency, but Mr. Roof Repair was on site in 48 hours. Due to some physical obstacles, they weren't able to deal with the ice damming on the first visit, but immediately followed up to schedule a return visit with one of their experts (Pietro). He quickly diagnosed the issue (gaps around the window) and implemented a temporary fix. He then suggested a couple solutions with varying cost/permanence (ie window replacement/capping). We had a quote shortly after that, and half the cost of the diagnosis and temp fix has been credited to the very reasonable quote. Working on scheduling the new work now, but to date they have been responsive, friendly and highly professional.

Approximate cost of services:
$550.00
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Company Response

Hi James,
Your comments are a true testament of our core values and commitment to delivering excellent customer service. Hence, why we are committed to transparency throughout the process and always maintaining a high level of professionalism with our customers.
Thank you once again for choosing Mr. Roof Repair.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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