Touchwood Custom Solutions

Contractor walked away with 90% of the contract fees when less than 80% of the work was completed. On top of that he kept change order fees and neither provided the materials nor started the additional work.
Cleaning up the mess increased our costs by 20%. During the work that was done, he was seldom present when subtrades were working. Now we are finding all kinds of issues - like hot and cold water lines reversed inside finished walls, missing cold air returns, etc. We checked "references" but failed to look online. Wish we had.

I ask anyone who is thinking of using this company, to contact me first, I have evidence of Michael C's 'handywork' it speaks for itself. Disgruntled? of course, we paid for 100% of the job and received approx 25%
Workmanship was very unprofessional, drilled drywall straight onto our furnace duct work!!!!

Started out well. Stain for 5 of the cabinets didn't match. Fixed it but not without a fight and rude comments. Laminate kick plate on bottom of cabinets wasn't sealed properly and is now damaged from washing our floor. He wouldn't fix this. We paid for a stainless steel lazy Susan. He tried to give us crappy plastic. The handles on the doors are uneven which my husband asked numerous times to fix with no reply. When he wants the money he is civil. When in hand he is an absolute jerk! Would never recommend him!

Michael completed our partially finished basement. I called him to give an estimate and he was very prompt in coming over to survey the job. His quote was very thorough and detailed. He pointed out issues with the basement that needed to be resolved (ie. electrical junction boxes), and offered to include his electrician in with the quote. In his quote he stated the project would be complete in 5 days, and Michael was complete in 5 days. He was very courteous and polite, and took the time to explain what he was doing. He made recomendations and included them at no additional charge. What was very impressive was that he called 1 week after completion to ensure we were happy and if he needed to come back for any touch ups. I would recomend Michael for any job, and will call hime again.

I ask anyone who is thinking of using this company, to contact me first, I have evidence of Michael C's 'handywork' it speaks for itself. Disgruntled? of course, we paid for 100% of the job and received approx 25%. Potential clients look up TOUCHWOOD CONSTRUCTION on the Better Business Bureau, the name they used to be called before they changed it after they had ripped us off.Michael you owe us $15,000
I agree with Dan Hurst, totally unprofesisonal, ignorant, rude, unskilled company.

Hired this company to perform major renovations. Incredibly unprofessional person and terrible workmanship. Project extended to over twice the original length with repeated attempts to extort more money from us. Lawsuit is now pending. Would never recommend.