Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
Write a Review
Write a Review


HomeStars
Windows & Doors Installation & Service
Ecoline Windows
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Ecoline Windows

Average customer rating:
9.2 10 (1201 reviews)

Sort by

Korrena Aguilera in Winnipeg
Korrena Aguilera in Winnipeg
1 review Winnipeg, MB
10/10

Window replacement

After trying to get a few window companies to give me an estimate to replace my windows, I decided to go with Ecoline. My decision was based on the fact that no other company called me back. Not only were they wanting my business but the whole team, from sales rep to installers, to follow up rep, were very thorough and professional. Great work!

Approximate cost of services:
$3,500.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Korrena. We're glad you enjoyed replacing your windows with Ecoline. We really put an accent on getting back to everybody and try to answer any window replacement questions you have. Don't hesitate to contact us if you have any questions about your new windows. Also please keep in mind we offer a referral incentive if you do decide to recommend us to friends or neighbours.

Julia Pilon Smith in Saskatoon
Julia Pilon Smith in Saskatoon
1 review Saskatoon, SK
10/10

Window Manufacturing, Sales and Service

Each step in this process was synchronized from sales to manufacturing to installations. Their team was efficient and professional at every step. They pay extra attention to customer service and make you feel like a valued customer. I would highly recommend them for any job. They keep their word which is a rare in the business world today. Great experience!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank You Julia, we're happy you were satisfied with your replacement. We do our best to keep our clients informed throughout the whole process, so you know exactly what is happening with your new windows at all times.

Sheila in Regina
Sheila in Regina
1 review Regina, SK
10/10

Bay window

We chose Ecoline because of the flyers in the mail & the salesman was very knowledgeable. The installers were very efficient & prompt. The communication was excellent in notifying us of appointment times & any delays due to the weather. It was a pleasant experience & we are pleased with the product.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thanks Sheila. We're glad your replacement went to your liking. Please contact us if you have any other questions about your new windows.

Ivan in Calgary
Ivan in Calgary
1 review Calgary, AB
10/10

Whole house window replacement

Ecoline's customer service was excellent and began with their imediate response to my request for a quote. Their sales representatives arrived exactly on time and took extra time to fully determine our needs and wants for our window installation. They offered a premium product at a very reasonable price. The installation was conducted mainly by Constantine and Mikhail of Ecolines expert staff. They spent three days in our home during which they went out of their way to minimize the disruption to our routine. They went so far as to avoid noisey tools as my wife was working nights. The installation was fully inspected by Ecoline's project managers who fully explained the workings and features of our new windows. Overall this was a very positive experience and we highly recommend Ecoline Windows!

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Thanks for your positive review Ivan. We're happy that your window replacement went above your expectations. Please contact us if you have any questions about your new windows. Keep in mind, we also offer a referral incentive if you choose to recommend us to any friends or neighbours.

Sonja Dutra in Edmonton
Sonja Dutra in Edmonton
1 review Edmonton, AB
10/10

Replacement of 4 windows

Ecoline was fantastic to deal with from beginning to end. They're quote came in a few hundred dollars more than the first quote we got, however, I felt like we got superior windows, warranty and service than we would have otherwise. The installers were quick, clean and respectful and I was impressed with the quality control by the inspector that comes in st the end of the job. I will definitely be using them again when we replace the other windows in our home!

Approximate cost of services:
$3,700.00
Was this review helpful?
Company Response

Thanks for your positive review Sonja. We look forward to working with you again in the future. Don't hesitate to contact us if you have any questions about your new windows.

Gaby  in Calgary
Gaby in Calgary
1 review Calgary, AB
10/10

Windows

Great company, great people. They really care about customer5 needs. We had the upstairs windows done about a year ago and decided to call them back to do the rest of the house . We recently had done the basement windows and a door . Excellent customer service, very happy with the product and more than pleased with he installers on site. Everything was done on time , no delays no errors . We will recommend them to all our friends, co-workers with confidence. Great job Ecoline team, from sales to customer service, installers you guys are the best . Overall a very positive experience

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for your positive review Gaby. We're glad you decided to come back to us for the second stage of your window replacement. We really try to make the process as transparent as possible so you know exactly what's happening at all stages of your replacement. Don't hesitate to contact us if you have any questions about your new windows and door. Please keep in mind, we also offer a referral incentive if you do end up recommending us to your friends or neighbours.

David in Regina
David in Regina
1 review Regina, SK
10/10

Windows

The Ecoline experience was awesome at every step of the process. The salesperson set the expectations and the installers exceeded them. I recommend this company for all your windows needs.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thanks David. We're glad you were satisfied with our window replacement process. Feel free to contact us if you have any questions about your windows.

Richard I in Santa Clara
Richard I in Santa Clara
1 review De Winton, AB
10/10

Bathroom Window - first stage of larger project

I was recommended Ecoline Windows by a friend at work and decided to give them a try, which I am very glad we did. They have been very professional at all times, with the Sales rep explaining every option and feature across all the products we were interested in, then providing us with a price we were happy with.

We decided to go ahead with a bathroom window what we needed done quickly, and again found the installation process to be very smooth and professional. We received a call before each visit (for the measurements, then the installation) and the staff arrived on time. The install was carried out perfectly, with a detailed explanation of the opening/closing mechanism, and everything was cleaned up nicely with no mess left behind. Best of all, I had 2 sets of managers contact me to make sure I was happy with the result!

We will definitely be using Ecoline again when we are ready to order our next set of windows - and doors!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thanks Richard. We're happy your project went according to your expectations. Feel free to give us a call if you have any questions about your new window, or when you are ready to move forward with the rest of the windows in your house.

A. Morrison in Toronto
A. Morrison in Toronto
1 review St. Albert, AB
10/10

Excellent Service & Windows

Quick installation and excellent clean up. Love that Ecoline manufactures their own windows, and in Canada. There's no "grade" of windows either, just a choice of how many panes. I appreciate that not only did an inspector come after everything was done for quality assurance, but we also had a follow up call to ensure everything went well. Very happy with our windows and experience.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thanks Alex. Glad everything went as you expected with your window replacement. Don't hesitate to contact us if you have any further questions. Keep in mind, we do also offer a referral incentive if you choose to recommend us to any friends or neighbours

Laurence in Calgary
Laurence in Calgary
1 review Calgary, AB
10/10

Window and patio door

We selected Ecoline windows after seeing some of their other work in our neighbourhood, and agreed to use them after having a very pleasant experience with the sales staff. The house has all the original aluminium clad windows and doors, but I was only replacing a select window and patio door and didn't feel pressured at all to change the rest at the same time as I have with other companies. The installation team was professional and tidy, I had no concerns about the product or the labour during or after the installation. Will most certainly recommend to others and will use to replace the other windows as required.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thanks for your review Laurence. Glad your replacement went smooth and to your liking. It's good that you mentioned replacing windows in stages, too many times homeowners don't consider this and feel like they have to replace all their windows at once. If you have any questions about your new windows just give us a call.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners, and take care of supplying and installing the windows and doors. We offer energy efficient vinyl windows, steel and fibreglass doors and patio doors. Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows. Our windows and doors available with triple-pane glass on all our models including slider and hung windows. We offer financing options, and have our own dedicated installers. After the installation we dispose of your old windows and doors. All our windows and doors come with product and installation warranty. Our mission is to improve your home!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard, American Express, E-transfer
MEMBERSHIPS
BBB, Energy Star, NAFS 11, Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.