We recently finished with a major renovation in a house we've just recently moved into.
I've never had my ducts cleaned before and had no idea what to expect; I did know though that they needed to be done and I've heard many speak of the benefits of having your ducts cleaned.
I found The Duct Cleaning Specialists through an offer on 'Groupon' .... booked them first - then did my research on them. Not in the right order - I know - but lucky for me .... as it turns out they've been around forever and they know their stuff!
My positive experience began the night before my scheduled cleaning when my technician, Mark, called to confirm a 9:00 am arrival and start time.
Mark was precisely on time and presented with a wonderful smile and an amazing demeanor! He was very warm and pleasant!
Not only did Mark do a 'very' thorough job on cleaning the ducts - but he answered each and every question I had (I love to learn & understand stuff)....I had many questions...lol. He maneouvered through the house with great care being careful of floors and furniture.
Mark went beyond the call of duty in his cleaning of the furnace as well as the furnace room area, i.e., pipes etc. I was amazed and very pleased with his initiative...
When Mark was done - not only did I have clean air ducts, a clean and sanitized furnace....but the whole house was left smelling fresh without a trace of 'duct dust' left behind anywhere.
Thank you Mark - from the Duct Cleaning Specialists - for the wonderful lesson in duct cleaning...for your pleasant manner and for a job that I know has been not only well done - but done beyond what I had booked for!!
It's the professional and personal touch that will see me calling you again and telling my family & friends about you.
Thank you!
Andrea
- Approximate cost of services:
- $350.00
- Company Response
Hey Andrea, thanks so much for this amazing review. I am glad to read about your experience with us and glad that we went above and beyond your expectations. We try to do that with each and every customer. If there is anything we can be of help or service with, please don't hesitate to give us a call. Thanks again for your business, it is greatly appreciated. All the best, Paul