This was my first time using this company for duct cleaning. I am very impressed with the duct cleaning service I received. Not only vacuuming but also brushing the ducts!!. I used before others companies, but I was never happy with their work.
After they finished the job, we noticed that something is wrong with the furnace - the furnace blower wont shut off . I was very upset. I called Paul and asked for explanations about how the work was done and what happened. He said that he's sure that his guys were following the work protocol and it may be some coincidence but he will fix the furnace. Long story short: Tuesday he sent a technician (from a heating company) to check and verify the furnace and 4 days later the furnace was running again. A circuit board has to be replaced and Paul (his company) paid for this. I understood (from the heating company) that the price for replacing that part was 3 times the price that I paid for the duct cleaning. What can I say? I'm just thinking how this situation would be resolved if I use that cheap company from last year instead of Paul's company.
- Approximate cost of services:
- $350.00