This was the second time I've used The Duct Cleaning Specialists and have been very happy with them both times.
The guys showed up on time, set everything up, but unfortunately there was an issue with the motor to get the machine started, so they were unable to complete the job on that day.
HOWEVER, they were VERY accommodating and came in on their day off a couple of days later to do the work, and did not make me wait until the next available date during the normal working schedule (which would have been a month later).
I thought was GREAT customer service and I wouldn't hesitate to recommend them and use them again for future work.
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Lori, thanks for your continued business. Glad you were happy with the work and how we dealt with the issue. Unfortunately sometimes these things happen, so we definitely appreciated your understanding. If we can be of any help or service in the future, it would be our pleasure to help out. Have a wonderful holiday season. ~Paul