The Gardener Mississauga North -Snow removal services
We have hired the Gardener ( Mississauga North) for the past three years. In 2014 & 2015, they have managed somehow to come and clean our driveway and side walk in a reasonable time. In 2016, we had only problems. After each snow fall nobody have showed up , even though it passed between 8 to 12 hours since the snow stopped . We have called many times and nobody was answering. Finally they answered the e-mails and with rude attitude, blaming us, that we were not patient with them since we are not the only customers. Last year we had 4-5 snow falls of 5 cm or more . Every time , we waited more than 7 hours during the day and nobody from The Gardener was coming to do their job. We were forced to shovel our-self's everything. We wrote and complained about this issue, and asked for explanation. Mr. Trevor was very rude and unhappy about the complain and was blaming us that we are not patient. This time, we have waited more than 11 hours until we have decided to clean our driveway our-self's. The answer from them was always the same: " wait until our guys can get to your location and be patience with the service since you are not the only customer "!!!
Very bad experience, rude people and we were even threaten that they are going to sue us if we dare to post a very bad review on Homestars for their location in Missisauga North.
Well, we are not afraid of them, especially when we have paid for a service more than 600$ and we had received nothing in return !
Based on our bad experience with them, we do not recommend anyone to hire The Gardener for their services !
- Approximate cost of services:
- $650.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?