T. H. Tech Window Industries Ltd.

we had new windows put in in 2008, that would be 4 years ago. already the film in between the double sided windows is cracking and the windows have huge gashes that look like scratches on the interior of the windows. Cannot get a hold of TH the nubmer posted is not theirs. or the lady answering is playing like she doesnt know what is going on. Terrible, stay away! Quality is terrible and not worth it, you are better off paying double for decent windows! They may have already disappeared.

Roman & his team were very professional. They arrived at the date and time promised. Installed everything without damaging anything else. Cleaned up after. The product was exactly as was explained to me.
Would use them again for the rest of my windows

From the start a very reliable company,quality work,Roman there
salesman knows everything about windows,and helped us with the
type and desighn of our windows.The new windows fit like a glove,
thanks to Mike the installer,Fantastic job.

The work they did was great, fast courteous staff , job completed was more than i expected, great job on the windows. no cleanup required.
Great prices on windows. Follow up call the next day to see if we were satisified with the work done

We contracted this company to replace our bay window and patio door and from the begining they were awful. The sales rep was way too pushy (Roman) but he matched another quote we had so we caved...from then it was excuse after excuse. The "quote" kept going up because the sales rep under-estimated the project. Worst customer service, rude people, can't comment on the product because they would do the job for us...waste of time and money.(BEWARE!!!!!)

We ordered a new replacement patio door, paid 30% deposit and were told that it will take 3 weeks to manufacture it due to seasonal business of the plant. Sales person Nick/Nikolai briefly measured our existing door and said that it is STANDARD size.
When after 4 weeks nothing happened, I called them to find out the status. They could not find my order in their PC system at the beginning, which gave me some clue that they did not even process it. Then their "drafting" manager called me back with the news: "the color of aluminum capping that we wanted and which will match the capping of rest of our windows has been discontinued and they are going to contact manufacturer - Gentek to confirm it". The next day the "drafting" manager calls me again with the suggestion to have either white color capping or some close color that installer guy could find. In both cases we have to wait another
2 weeks since they have to order it to the plant in US and then ship it to Ontario, all because our patio door is "CUSTOM size".
Because we were disgusted with ther poor customer service we preffered to get our deposit back and to look elsewere for better luck.