Last fall when our roof started leaking during a rainstorm my husband patched it temporarily and advised me that we needed to get a new roof soon. He put our previous roof on over sixteen years ago and briefly entertained the idea of doing it again. Considering the scope of work that needed to be completed this time around, and the fact that winter was approaching that idea did not seem too realistic for long. Not only did we want someone to fix our roof but address some concerns we had with our attic ventilation and insulation. We decided to find a reputable company and hire the job out. We wanted our roof fixed the right way not necessarily the cheapest or easiest way and we wanted to deal with someone we could trust.
After researching roofing companies Academia Roofing and Attics was one of the companies that came to our attention. After my husband, an engineer met with the company owner Mr. Gordon Bailey and viewed some of the work done by the company in our area he was impressed. In addition we asked the opinion of a family member who is a building inspector, and his friend who is a roofing supplier. They confirmed the plan and materials proposed were all very good.
Well I sincerely wish I could tell you that everything went smoothly once the project started. What I can tell you is, it was an experience. There were many unexpected complications. Mr. Bailey was ill and not present nearly as often as I thought he would be. Although he reviewed the progress of the project through photographs that his employees took it wasn’t the same as having him on site, checking in on a regular basis. The good news is he is a very honest man and takes great pride in the work his company does and is passionate about delivering a superior product to his customers. If he noticed that something could be improved upon he would not hesitate to tell us, have it torn out and re done. He is very consciences and thorough. The company did work that that I did not expect them or pay them to do. That is just the way he is.
Basically Academia Roofing and Attics rebuilt our entire roof with the exception of the rafters, and improved the insulation and ventilation in our attic. We live in a small bungalow built in the late 50’s in North York. The work that needed to be done was pretty extensive. No matter what challenges arose the company owner always remained professional, and committed to resolving the issues and delivering a high quality end product. This past New Year Eve I contacted the owner via email in regards to one of the exhaust fans in our home that his company installed. A short time latter an employee of Academia Roofing was up on my roof. And the next morning New Years Day Mr. Bailey was up on my roof along with his employee for several hours. It was a windy, cold, snowy day and he drove from outside the city to our home in Toronto to make sure the fans were all working correctly. Bottom line, I would not hesitate to hire Academia Roofing and Attics again providing Mr. Bailey is on site and in charge.
I have a great deal respect for the expertise and experience he brings to the table, his straight forwardness, and his loyalty and dedication to his customers. To make a long story short I wish I could clone him into a few other trades people I need to hire. As far as dealing with contractors he is a breath of fresh air and a class act. You would be hard pressed to find a better roofer.
- Approximate cost of services:
- $42,000.00
- Company Response
Becky, Bob and family, you all were a pleasure to work for and I was grateful for your patience and understanding. These large projects such as yours xcact a toll on me as it is extremley hard and gets harder still to get half fit employees or sub contractors in an industry that fails to attract the best or the brightest. If it was not for appreciative and quality clients such as you I most certainly would enter another field of construction.