Across Canada Van Lines

I strongly recommended to anyone reading this to run as far away from this company as you can.. I have had endless stress for the last 21 days trying to get my belongings back. It all began on feb 10th when they picked up our stuff in Hinton. The movers were alright there was no problem there. I was supposed to get a call in a few days to let me know when my stuff would arrive in Winnipeg. They told me 2-4 days, so I assumed about a week and packed for that. The week following I heard nothing from them so I called and left a message, no one called back. I called a few more times and got ahold of someone who told me he didn't know when my stuff was going to come yet but they would call me near the end of the week to let me know. He told me my shipment weight 4000lbs!!!!! This is a joke. We sold all of our furniture prior to moving. We had the following items: a bedframe, bed and box spring, a tv stand and a tv, an ottoman, small futon, work tool box with tools, some tires, and boxes for a one bedroom apartment.... That's it!!! They quoted us $1050. And charged $3050!!!!! This is just the begging of the story. I never did receive a call that week even though I called 2 more times to get the same answer "the driver will call you the day before". So finally my bf called very upset of Friday and was gaurenteed a call on Monday. No call Monday, on Tuesday I sent a email and called again. I was told the owner was to busy to respond but I could leave a message and he will call back... Nope no call back. I called everyday and nothing till Thursday and apprently they could only give me 10% off. That's it, they said they were doing me a favor because the owner said to only give 5%. My things were now suppose to come on Saturday March 1st between 4pm and 6pm... Then they had mechanical problems..,. They didn't come till 10pm and were done moving our things at 1:30am. They were also subcontracter as someone else had mentioned. Turns out they got my stuf from Calgary, which I know when they picked it up it went to a warehouse in Edmonton. This might explain to extensive damage to almost all my things. I was also told that the trailers and warehouse would be heated, they 100% weren't since I had things burst that wouldn't burst unless they were subject to our -45 weathers, and most definable wouldn't burst if they arrived here after 2-4 days.
There customer service was the worst part. I was told on the phone when I was just asking to speak to an owner that the owner told them to take my things to Toronto, when not once in any way did I mention or even insinuate that I was not going to pay. I am so flabbergasted by the audacity and ignorance of this company.