James and his crew moved an upright piano quickly and with no damage to the floors or piano. However, they were 1 hour late to the pick up location and therefore there were some issues with reserving the elevator for 1 hour longer than expected.
Also, James mentioned that if a review was made on this site, we would receive $20 off. However, he did not mention that we would ONLY receive $20 off if we hired him for tuning. This is very misleading to the customer.
I have rated Piano Inside 5 since they were 1 hour late and intentionally misleading the customer.
- Approximate cost of services:
- $285.00
- Company Response
Dear Client
We already clearly mentioned about our discount policy on our website.
We didn't mislead anything
But we apologize about our latency.
Occasionally it happens when unexpected obstacle happens in the middle of the moving