Piano Inside

James did an appraisal of a Kawai GE20 which we were interested in purchasing. I hired him because his web site explained clearly what used piano defects to avoid, and included example pictures. It is easy to get hold of him by email to quickly pin down a time. He was punctual. As he examined the piano, he pointed out the dehumidifier gel the owner put in the piano in the summer helped the piano to stay in tune, and under what condition in the winter, the gel is not needed. He showed us how to check if the piano is in tune or not, and pointed out we can use smartphone piano tuning apps to check if we look at other used pianos at other stores. As he checked for sticky keys, he quickly explained what was the expected hammer response for each test. We learned a lot about piano care and used piano testing through his explanations. I forwarded his name to a friend who is interested in purchasing a piano for her son.