We decided to purchase a house that was a little dated and in need of some upgrades. The thought process being, that we will make the necessary upgrades ourselves in a manner that suited our taste. Before purchasing and putting an offer on the house, we invited 3 contractors to take a look at, and provide us with an analysis of what that would entail. With 2 of the contractors, it was pretty much a miss. They gave us a vague description of the work and a bottom line price that didn't tell me what was included, what was not included.
We decided to go with Nostco because they actually explained what was included properly and broke the job down for us. For this, we gave them a deposit that was later credited back to us. They were by far the most flexible in that regard, and offered us 3 different forms of contracting which I thought was a very solid approach. I don't understand why more contractors can't have this approach but that's a whole story in itself. I want to know what I'm paying for, where the money is going and that's something Nostco does.
They scheduled us in, designed the renovation, got the proper permits and began work the day after we took possession. We purchased our kitchen cabinets through them as well and they designed the kitchen with us. I like the "hands off" approach and only made 4 or 5 visits to the house while the work was going on. Everything was done as agreed and everyone was easy to get along with and professional. The work got done before schedule which was nice because it gave us more time to start moving our stuff in.
The end result looks great, they kept to their word, the workmanship is flawless, the paper work was handled well, open line of communication, kept to the budget and just an over all reassuring and pain free experience. In the next couple of years we will also be finishing our basement and we will use this company again for that project. They are honest, professional, helpful, put out some impressive quality work. Just an over all well rounded company that pretty much has the bases covered to the point where they can get the job done as agreed, deliver the knowledge/trades required to get the job done, keep to their word. Just a worry free experience and proper professional service.