Toronto Van Lines

Moving & Storage
Toronto ON M2N 3K8
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HomeStars  >  Moving & Storage in Toronto  >  Toronto Van Lines  >  Movers did a great job, administration not so much
Karen Kerr from Toronto
Karen Kerr from Toronto
5 reviews Toronto, ON
8/10

Movers did a great job, administration not so much

Medhi and Michael did a great job of moving our furniture from our home to storage. I would have given the job a 10 out of 10 if not for the 30 minutes it took to process our payment. Because Medhi had to call in the credit card info to the owner who passed it on to his wife to process, some information was not correctly transferred. I would suggest that all moving crew supervisors have a mobile credit card reader with them so customers do not have to call their credit card company to determine why the payment has been declined. A lot of time was wasted unnecessarily.

Approximate cost of services:
$867.85
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Company Response

thank you very much. we will definitely correct administration department.