We went with another company at first they came and measured twice for over 2 hours. They came to install the glass shower door and they measured incorrectly, they were quick to blame the contractor and the home owner. They even wanted to keep our deposit even though they made the mistake with the measuring .
After over one month of fighting back and forth for our money to be returned to us we came upon Doors and More online. There web site and reviews were what made us call them to come out and measure for our shower door. The first time they came out to measure the guy was very polite and very knowledgable. The second time there was two men who came to install the glass door. They were also polite and very professional. There was a bit of a problem with one of the glass panels so they installed the glass shower door and took the other panel back with them. They apologized many times and even the owner of the company called right away and told us he was sorry and that this problem would be fixed ASAP. They did not take a single dollar from us at this point only the deposit from the first time they came out to measure. We did not even wait long for the new glass to arrive and to be installed. The second time they came to install the final glass wall it was done perfectly, they even cleaned up after they were done the job nothing was left behind.
We are very happy with this company and would recommend them.
- Approximate cost of services:
- $1,750.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for taking the time to write such a wonderful review. We try very hard to ensure that our clients are taken care of every step of the way and that they are happy when the job is complete.