1 shower and 1 bathtub glass and couldn't be more impressed
We were looking to have glass walls for our shower and a bi-fold glass for our bathtub to be installed. We looked around and got several quotes from different companies. Tara at Doors and More was very helpful in answering all our questions and making us feel at ease in making our decision. In the end, we decided to go with Doors and More after doing our research.
Josh (Tara's brother, we came to find out) came in to take the measurements, he was very helpful and answered even more questions we had regarding the installation of the glass. He was very friendly and courteous even with the many questions we kept asking him.
A week later Phil (the installer) came to install the glasses and it was done very professionally. We had new hardwood floors and bathroom floor tiles and the installer put down rubber mats to ensure that there was not going to be any scratches or dents in our new floors. The installation was well done and in 1 day, they were able to get both glasses installed.
The great customer service even goes beyond installation. About 4 months later we started to notice that whenever we would swing the doors open, they would squeak. We called Doors and More and they listened to our problem and suggested a fix. They also said that if it didn't work, they would send someone out right away to check on the problem. The suggested fix ended up working.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for taking the time to write this great review! The entire team at Doors and More pride themselves on going above and beyond for our clients each and every time. Customer service is very important to us.