Ottawa General Contractors

Newly purchased house needed to be made into our home: added new beautiful herringbone patterned flooring, new powder room, pocket door and kitchen wall reconfiguration, removal of wall between two small bedrooms.

Staff at OGC and their subcontractors were great to deal with: Brian gave our vision form, Paul kept things on track and was extremely helpful along the way, everyone was so pleasant to deal with - Kamal, Houssam, Sebastien, Murad, all the ladies I dealt with in the Admin/Finance areas and last, but certainly not least, Oliver - he's a treasure! I hope I didn't forget anyone - they were all super!

Comprehensive work from design to demo to construction and material selection. Responsive to concerns and problems were addressed immediately. Would recommend them for those interested in having the whole project taken care of from beginning to end. Great work and am thrilled with the result.

We worked with Ottawa General Contractors on an addition and renovation. We added a new master bedroom and renovated 2 existing bedrooms - making one into a home office. We replaced all flooring on the main level, and updated windows and all exterior lighting.
The entire OGC team were very professional and accommodating. From planning to materials selection to project execution, everyone we dealt with was attentive and customer-focused. All of our questions and concerns were addressed promptly and with expertise.
It was a very positive experience, and we wouldn't hesitate to recommend OGC to others.

We hired OGC to completely renovate our upstairs main and ensuite bathrooms (including replacing the ensuite tub with a huge walk-in shower), replace kitchen cabinets, flooring and install a coffee bar and replace flooring in the foyer, guest powder room and basement.
The OGC team all helped make it a positive experience with special shout-out to Chelsea (Materials), Marley (Project Manager) and Jeff, Donald, John, Richard (the in-house team) providing good advice, excellent materials and beautiful finishings. The sub-contracted trades-people were all highly skilled and professional. We would recommend OGC to others.

Engaged OGC to perform an extensive exterior renovation on our 55 year old bungalow, including new insulation and siding, and the installation of a sliding patio door to replace an existing window. The renovations also required filling in an existing basement window, electrical work, trim and paint, and the building of an exterior step. OGC project management was very professional and easy to work with, and the contractors were as a rule also skilled and professional in their work.

The project did take longer to complete than expected, mainly due to a combination of materials availability and occasional contractor scheduling.

OGC put in a new on-suite, and renovated our main bathroom. They expanded our foyer, and opened up our kitchen/dining wall room to improve sight lines. We also split off space from a large bedroom to create an office space. Everything looks wonderful.

Great Design & Build company! In-house designers, sales team, materials & project managers - an overall robust company to work with.

I contracted OGC to convert my garage into a coach house. OGC has a fantastique planning and design team. From the very start, they understood my project vision and really helped bring it to life. Once the design was chosen, and the details ironed out, I really appreciated that every detail of the project was itemized on a Scope of Work document. There were no unexpected surprises or project cost creep that wasnt fully understood and discussed. All projects have their rocky moments, but OGC did a great job smoothing out those bumpy stretches with knowledgeable project managers who dealt with issues promptly.

I tried hiring Ottawa General Contractors. They came, and I gave them a written document with our requirements. He sent someone the next day to take measurements. He wasn't given a valid/correct address, and he had to call to say he was lost. I told him to get our address fixed. They did floor plans and spec diagrams of the reno (and charged us for them). We had numerous emails and visits to plan our reno. The first Scope of Work Document (SOW) he gave us had half our requirements missing. The address was still wrong. Each subsequent SOW had a few of our list added and others still missing. After three SOW's there were still things missing, and our address was still wrong. Numerous verbal promises were never put it writing. Then he emailed us a "boilerplate" document to sign, and the email said "not all of it applies to you". And I was supposed to sign it? The final contract very clearly stated that they would not do one of our written requirements (that was one of many deal breakers). It also still had the totally non-existent address, naming a street we don't even live on. So I have plans I paid them for that are of no use to us now. I have my original requirements, a string of emails, three inaccurate SOW's, a boilerplate document, and the final contract to prove everything I have said here. There's one thing I can't prove since it was all verbal. He presented himself as an engineer (told us he was). After fifteen minutes of further conversation ha admitted that "he doesn't have the ring". My understanding is that a certified/qualified engineer has the ring. So he misrepresented his professional qualifications. They were confused when I refused to sign the contract.

After serious consideration, I give OGC a 10/10 rating. Not because all was perfect without effort, that would be a 9 out of 10, but because OGC and I worked towards results I did not even imagine. Yes, the experience and end product went far beyond my expectations from the planning to the lived in look and feel. My house increased value beyond the investment, with a unique modern look thanks to the architect, designers and everyone on the OGC team. Phase 1 of my reno, an entrance addition was completed last summer. The amazing results made me ask OGC to pursue with Phase 2, open concept kitchen. I continued with OGC because if something is not right, the Project Manager ensures it is fixed to the customers satisfaction. I highly recommend OGC for their patience with my questions and changes, their explanation of options, recommendations, expertise, workmanship and attention to detail. All that deserves a 10.

Chantal