Needed a New Water Heater and they made it a great experience
Chris and his team (Kamil and Steven) have once again provided me and my household with another excellent product and tremendous customer experience!
My old water heater tank recently broke down and Chris immediately came over and analyzed the situation, which corroborated what other contractors told me. Chris immediately provided me with a variety of options that best suited my house hold needs. He placed his technician's on standby for me once I could confirm the direction, (which were the exact same ones who installed my furnace last year - how great and more efficient is that to get the same technicians who know your home/inner layout on two separate jobs?!!) and they did another outstanding job - so quick, efficient, with no issues whatsoever! They were even a touch early and finished up early.
Chris also demonstrated great understanding for a flexible payment plan as needed and offered me a great price and value for the new equipment.
I will never go back to those large impersonal heating and energy companies and deal with their generally very terrible and understaffed/overworked customer service associates and technicians.
Convertible Heating and Energy really manages my household stress levels with such matters, and provides me with peace of mind and hot water in this instance! Many thanks once again!!
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you so very much for your thoughtful and genuine review. We are very thankful.
On behalf of Kamil and Steven, our incredible technicians, we all thank you very much for this review.
Best always
Marnie Amodeo
General Manager