Convertible Heating And Air Conditioning

From the initial phone inquiry to the final installation of the heating/air conditioning units, the people from Convertable Air conveyed trust, experise and outstanding customer service.

The patriarch of the company, Sam, was my inital contact. I told him I was a 1st time purchaser of such units and that I had questions and concerns. Sam happily addressed all my questions thoughtfully and throughly.

Marnie, the Sales Rep, was knowledgable, charming and very forthright in her discussions and recommendations for my family's particular needs. She explained, in layman's terms, what issues we had, why we had them and what the expected outcomes would be, and if not, that I shouldn't hesitate to call them back.

The units we purchased were the Goodman GM8892 Gas Fired Warm Air Furnace and the Goodman GSX130 Air Conditioning Unit. Both have a 10yr warranty on parts. The units are brand new, so I don't have an evaluation of their operation, but I can say the heating unit kicked in rght away and makes minimal sound.

The technicians, Kemar and Eric, were very pleasant, diligent, respectful of our property and very professional. Kemar kept tabs on the gas company, after-hours, on his own time and Eric gave me a courtesy call to inform me that they were running a little behind schedule.

All in all, the installation, which proved to be a diificult one because the house was built in the 1920s, was completed on time and at a very reasonable cost. I would DEFINITLY recommend Convertible Air to any and everyone!

Thanks guys for keeping my family warm and not breaking the bank!