My wife and I very happy that Raj at Convertible Air was able to service and start up our 20+ year old boiler (on Sep. 24). The entire experience was very friendly; that is, Sam called me back to discuss our needs and to give us a quote. The final bill was exactly as quoted so that was nice.
Convertible Air was recommended to us by both family and friends; and, we also recommend them.
Raj was very apologetic for being about an hour late but his previous appointment turned out to be a lengthier job. That too was the case for us. We just moved in and it was obvious when he opened up the boiler that it too had not been serviced in many years (and we confirmed with the previous owner that was the case). The original CO reading was so high that it was beyond the detector's limit so Raj suggested that he not proceed with the cleaning so that we would save that cost. I thought that was thoughtful and also appreciated that he did not then try to sell me a new boiler.
Nevertheless, I was curious and figured that he might as well clean it to see if the boiler would pass. Raj spend the next few hours (and I know that these start up appointments should be 60 to 90 minutes) really thoroughly cleaning the boiler and he brought his own vacuum cleaner. Even though he was delayed getting our house and I was causing him another delay, he was not rushing and the bill was no higher than the original quote. As a result of Raj's work, the CO reading afterwards passed, and well below the legal limit! I asked him when I should replace the boiler and again, he did not go into a sales mode so that was nice. He said that he would be happy to come back every year to clean/start up the boiler and that would be cheaper for us than a new boiler; that is, he recommended not replacing it until it really needed/until it failed.
Well, one day, I know we will need a new boiler and Sam/Raj at Convertible Air will be my first call.
- Approximate cost of services:
- $200.00