I had my 30 year old A\C and furnace replaced. I dealt with Sean and the pricing of the A\C and furnace was fair. My installer Dieter was great. We ran into some difficulties with the installation but he was very knowledgeable and had good suggestions and resolutions. I would give Dieter a rating of 10 for the installation. However the more complicated installation resulted in extra costs that we did not anticipate and we felt the pricing of the extra work was a little high.
- Approximate cost of services:
- $7,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi June,
Thank you so much for your business, we greatly appreciate you choosing us with so many competitors around. I hope I was able to provide you with all the knowledge and facts to make the right decision. I apologize we were unable to achieve a perfect score from you. There were some unanticipated issues with the venting with your neighbor and we tried to meet at the best possible price that would be fair to both parties. I am glad everything went well with the installation and that you like the equipment. Keep in contact if you need anything from me. - Sean Kesavan