heating, air conditioning, duct work
- Approximate cost of services:
- $11,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
heating, air conditioning, duct work
Hi Tom, wow! This is fantastic, thank you for doing this review. I saved your voice mail on my cell phone as you sounded so excited, like a kid after christmas. It just made my day, I listen to it to remind myself of how awesome my job is. Thank you again for your business and your review and your voice message. I am so happy you are pleased with this project. Wait till you see how low your bills will get!
Marnie Amodeo
General Manager
On behalf of my brother Christopher and all my staff and technicians here at Convertible Oakville - we THANK YOU for this review. Your words are heart felt and very much appreciated by all. We are lucky to have wonderful customers to fill our days with. I truly hope you enjoy your cool home and keep us on speed dial for anything you ever need.
Marnie Amodeo, General Manager
Hi Jaime, thank you for taking the time to do this review. We are very appreciative of it and want to express our gratitude to you for doing so. We are here to help you whenever you need us. Don't forget to change your furnace filter very often to ensure success in the AC season. All the best & good health, from our family to yours.
Marnie Amodeo, Family and Staff and Convertible Heating & AC
Thank you for your kind words Paul! Your handiness today saved you time and money! It was an absolute scorcher outside today. I'm glad you did not need to suffer. As a family busy we really look out for others and know the value of helping a fellow man. We hope you have a great time in the Bahamas. - Sean Kesavan
New Air Conditioner Installation
Paul, thank you for this review. We appreciate it and love the fact that you are happy with our installers, our fast service and our quality of work. I'm sorry you were un-clear about warranties, we strive to be overly informative regarding every product we sell. Also, in an ongoing effort to make this clear, we print it on your invoice in big orange print on the front for easy reading. Please feel free to call our office anytime at 416-503-8188. The warranty for parts (on all brands) is 10 years parts with online registration and 1 year labour. However, for those who do their due diligence set out by the mfg's rules (such as cleaning and safety inspections) we, with support of the manufacturer favour those clients with our free labour for 10 years as well. We notify you by mail on your anniversary date to ensure you know your options and can choose what you'd like to do.
In the meantime I hope this makes it more clear and please feel free to call anytime.
Marnie Amodeo, General Manager
Air conditioner and furnace replacement
Hello Anand, from the great city of Hamilton. THANK YOU for this wonderful note. We really appreciate your opinion on Home Stars. I humbly agree with you, that Dave is the best technician in Ontario and we are lucky to have him with us for the last the 26 years. On behalf of my brother Christopher; Dave, Craig and all our other incredible staff, thank you for supporting our business and taking the time to write this review.
Marnie Amodeo, General Manager
Mark, thank for very much for this feedback. Without it I cannot improve. Your comments on my performance and Roop's installation expertise were very much appreciated. We work hard to ensure you the best of the best at every step. Regarding the box of stuff left behind, I apologize greatly, we are known for taking away all signs of us being there. It was certainly an oversight and Roop apologizes as well. If it is still there, please let us know and we'll have it removed. Otherwise, please accept our apologies with a gift card to wherever you like for $25. Call me directly to make arrangements.Thanks again, Mark.
Marnie Amodeo, General Manager
Thanks Peter, I remember you well, and remember speaking about home stars during our first meeting. Thank you for this review, I really appreciate it, you are a man of your word. And we are men and women of our words and we promised you a great job and I am so glad you feel you got that. Adam is a very talented technician and he takes great pride in his work. Enjoy your new system and keep us on speed dial for anything you need. All the best to you Peter.
Marnie Amodeo, General Manager
We are a 50 year old family business established in 1967 that specializes in the installation and service of Gas Furnaces, Central Air Conditioning, Gas Boilers, Hydronic Furnaces, Tankless Hot Water, Hot Water Tanks, Humidifiers, Air Cleaners and Custom Ductwork.