Convertible Heating And Air Conditioning

After having spent atleast 3 weeks in obtaining quotes from various dealers representing different manufacturers, I narrowed down on CONVERTIBLE HEATING N AIRCONDITIONING.
Confident talks of Mr Sam, no nonsense sales pitches, reasonable rates, old family business, in service since 1967, indeed a commendable job in itself.
Marnie, a family member was the sales person visiting my home, taking pain to measure her jobs to quote more precise, was equally knowledgeble.
Installation team, Mr Adams and Mr Greg, arrived in time, and completed the job in an excellent manner, with patience, and cleaning up before leaving.
I , was to be paying by credit card, after the installation,however their office was closed by the time my installation was completed, and the guys left asking me to call up and pay by card the nextday, as I was not comfortable giving them my card details.
I could not believe , here was a company completing a job of $ 5250.00, without a penny in their pocket.

My search for a company to replace our gas furnace, AC and possibly water heater, started in February. Over several weeks 8-10 reps visited the house and we talked about Lennox, Carrier, Goodman, Rheem, American Standard...and more. Since we are the middle of a row of three houses, the question of venting (2" or 3" white pipes) quickly emerged as the "hot" topic. They all seemed to think that we could go through the family room, under the front porch and out the front of the house. No problem they assured me.
As I was getting ready to decide on a company, a flyer arrived in my mailbox from Convertible. My first contact was with owner/founder Sam and he set the tone with easy to understand talk...no upsell, no nonsense. A short time later Marnie visited the house and quoted on Rheem and American Standard equipment. The prices were the best I had received. Marnie was also the first one to express any concern about the "out the front" venting plan, so she arranged for installer Dave St. Croix to have a look. After 30 secs with Dave I was convinced that the front venting plan would have been a disaster, resulting in vent pipes running through our family room at head-height. Dave spent almost an hour looking at all possibilities and came upo with a solution nobody else had considered.
By changing the water heater to power vented we could take out the chimney liner and run both the furnace and water heater pipes up the chimney.
The installation was done by Dave and Mike...outstanding job with lots of attention to detail. In all, a very satisfying process with Convertible and I would give them a 15 on 10 if I could. Huge thanks to Marnie, Dave and Mike.
What did I learn:
don't be scared by the "big two" who will try to convince you nobody else has good product.
make sure that the installer can deliver on what the salesperson is telling you, especially if your case is in any way difficult.

I have used Convertible Air a few times over the years and I have always been extremely impressed. They installed a 1.5 ton AC unit in our first home and they were about $500 cheaper than everyone else and the unit was great! When we moved 5 years ago we called them back to install a 2.5 ton AC unit in our new place and the unit has been terrific. Sandy was great to deal with and gave us a variety of options to chose from making the buying process pretty easy. They showed up when they said they would, the finished on time and the craftsmanship was terrific. Would recommend them to anyone looking to stay cool :)

Our garage door torsion spring broke after 8 years and we needed a replacement and All City Garage Doors did a great job with this replacement. It's a very dangerous DIY so we decided hiring a professional was the best way to proceed. Very happy with the work done and the service received was professional and done up to standards one would expect.

we have had 3 furnace's done within our family, and one a/c unit all done by convertible heating and air , the price was great and such a pleasure to work with marnie, who advised us what to get , the installation crew was very professional and courteous, did a very clean job, and was on time and explained what was going on , very helpful , highly recommended,

Had a few quotes from other reputable companies then I had Marnie from Convertible H & AC come to my house to give me a quote for a new furnace. She gave me a quote based on my necessity and affordability without any hint of up selling or additional costs, everything was included even the duct cleaning! She gave me a final price, wrote everything in print (no small prints!) and told me to take my time to think about it. Less than a minute I asked for an installation date, I was satisfied with the price. The duct cleaning and furnace installation was perfect with 100% professionalism and punctuality. Their cleanup was excellent after they were done to ensure no debris or junk was left for us to clean. All questions were answered and the installers even provided me tips on how to make my house more energy efficient. I would definitely recommend this company to anyone looking for guaranteed professional work and customer satisfaction. I will definitely be staying with them for all my heating, AC and duct cleaning needs.

This is a great, honest company to work with. After buying our first home, my boyfriend and I were referred to Convertible Air to have our electric heating and cooling converted to forced air gas. Marnie was super helpful from the get-go, not to mention patient and informative with my millions of questions. She told us exactly what we needed, and quoted us out a fair price for the job. The technicians were also very friendly and went over all of the details with about everything from the layout of the ductwork to how to use the thermostat. I would definitely recommend Convertible Air. We really appreciate all that they did to make us happy customers. We LOVE our new heating/cooling system, FYI! Best choice we could've made as new home owners.

Great customer service and fully knowledgable regarding products and installation. They did not try to upsell like other companies tried to do to us. The cost was also reasonable. Would highly recommend.

We returned from vacation 3 days ago to a very warm house. We found out that our 22 year old air conditioner had stopped working and after calling our Insurance company and having them check out the unit, we found that it could not be fixed. We called 3 different companies including CONVERTIBLE Heating and Air Conditioning Inc. We received a quote right over the phone and the gentleman we spoke with was VERY helpful, honest re: what we really required and indicated that he could have it installed within the next few days. We had it installed this morning and their installers we extremely friendly, professional and ensured our house remained clean - they were truly amazing. We ended up getting the same brand name 3 ton unit that the other 2 companies had provided a quote on at a MUCH lower price. We will definitely use CONVERTIBLE Heating and Air Conditioning again and will refer to our friends. Thanks so much for your amazing service!!!