Leader Landscaping

I would not recommend this company to anyone. Things started off well meeting with Sue, getting quote. When the work started, it was one major mistake after another. Stonework laid incorrectly. Lousy stone step put in after clearly communicating mobility challenges. Post holes done incorrectly. Promised to fix existing patio area and it was never done. When product was near completion we requested specific issues be corrected. Zero response. Tried multiple times.

Leader did a horrible job. Graded our patio toward the house and told us it would be fine despite our protests. Needed to hire an entire new landscaper who came in and did the job correctly. Horrible crew. Inexperienced. Don't be fooled. Don't use them.

Unprofessional
Untrustworthy
Lack of any time
Took all my money and left job undone
Cannot refer to anyone

This company was hired to overhaul our relatively large backyard. The work they contracted to provide included: removing all existing sod; regrading the yard, installing new soil and sod, cutting out new garden beds, planting a number of agreed trees and plants, and istalling a concrete pad for a garden shed.
1. Installation of a concrete pad for a shed has still not been completed, more than a month after a group of individuals came to our home to frame the area. They appeared to be confused about what they were doing and how to do it, used our teak table as a sawhorse (until my husband asked them to stop), and miscalculated the installation area, ripping out a foot of new sod in the process. My husband was told by the company rep - Sue - to communicate with her by text message so he has sent multiple text messages to Sue asking when this work will be completed. After the first message, she replied that the installation would be completed at the end of July and she has not responded to any messages since. It is now September.
2. Despite us showing extremely diligent care for the new sod ( I am out there at 6 am most days watering) it has gotten more patchy every day. We are very concerned that new soil was not added to the yard before the sod was laid. That step would have been essential in establishing a healthy lawn so we made sure it was included in the agreement.
3. One of the purple beech trees that was planted seems to have a parasite or other disease.
4. Pear trees were "planted" so high in the soil that their roots are exposed. I have covered them with a bit of mulch but am very concerned about the root exposure.
5. At least one of the hydrangeas they planted had a disease.
I have sent a comprehensive note, including photos, to Leader, but they are completely unresponsive. We do not recommend this company.

We hired Dave Bridger from Leader Landscaping to install a patio in our backyard, a front walkway and a fence extension. The finished product is absolutely stunning and exceeded our expectations. We chose an uncommon limestone and had some trouble sourcing, not to mention the existing fencing material seemed impossible to match. Dave searched high and low to source materials and provided us with frequent updates.

He is thorough with his work and is meticously with installation. Most contractors make promises to complete work by a certain date, but you will always expect delays. Not with Dave, when he makes a committment, he comes through. And when he tells you he will call you on a certain date, he actually does. How great is that!!

I can’t say enough great things about Dave. In addition to being a personable, nice guy…..I truly appreciate and love the fact that he comes through for you. After dealing with various contractors in my lifetime, it is refreshing to finally work with one who delivers on time and truly produces a great finished product.

Sincerely,

“Happy customer with a beautiful backyard”