Elite Appliance Service – Toronto

Re: Work Order #458450. Last year I bought a new gas range with some issues (mainly ongoing ignitor issues) and Elite Appliance Service was the authorized repair company used by GE and some other appliance manufacturers. I was contacted by Elite shortly after contacting GE/Mabe about my warranty issues. Elite was able to provide a quick appointment date and about 1 day before the appointment date, they contact you to provide a 3 hour window of the technician’s arrival. At my previous 3 or 4 appointments with Elite for my new stove, the technicians came within the 3 hour window. They were able to obtain my warranty parts quickly and returned to instal them for me. Well now my approximately 6 year old LG washing machine had a leak underneath near the front. As I was very impressed with the warranty service of my GE Cafe range, I called Elite Appliance and Ace came by and quickly diagnosed a tear in the door gasket near the bottom drain hole. I then received an email from Elite Appliance Service with a detailed and clear quote of the cost of the part and other charges. I agreed to the quote and about a week and a half later, they had the part (along with other parts for my range again under warranty) and Ace returned to install them all. Ace is very kind, respectful, knowledgeable, detail oriented and efficient. A hard worker. Only at this visit was Elite running a bit behind of their 3 hour window but 45 minutes prior to the 3 hour window expiring, I was updated by a text message advising Ace would be there in about an hour. So he arrived only a bit after the 3 hour window. Excellent communication by Elite Appliance Service. I highly recommend Elite Appliance Service.